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Technical Support Engineer - Network (Hardware/Software)

Alshaya

Kuwait

Ref: GP435-5052

Job description / Role

Overview:

Responsible for carrying out IT technical requirements and support for assigned areas to provide technical solutions that maintain daily efficiency, monitor and maintain the computer systems and networks. installing and configuring computer systems, diagnosing hardware and software faults and solve technical and applications problems.

Description:

* Configuring and installing servers on various platform (Windows 2003 to 2016)
* Handling On-site/Off-site Computer Hardware & Network problems at any point of time
* Handling of Network Designing, Cabling and Installation of the IT infrastructure for proposed stores
* Upgrading and Migrating of Operating systems and Software applications
* Handling user complaints & problems and providing ultimate solutions to their needs and requirements
* Assembling and Installing Point of Sale Systems (IBM, Micros)
* Server backups and troubleshooting activities

Requirements

Responsible for carrying out IT technical requirements and support for assigned areas to provide technical solutions that maintain daily efficiency, monitor and maintain the computer systems and networks. installing and configuring computer systems, diagnosing hardware and software faults and solve technical and applications problems.

Requirements:

* Degree in Electronics / Computer Engineering or any Degree with relevant work experience
* Very good working knowledge on Windows Desktop and Server OS (MS Windows 2003 to 2016)
* MS Windows or Networking certification is an added advantage
* Basic networking skills
* IT Hardware troubleshooting skills
* Secure data communication skills
* Basic working knowledge in SQL/Sybase is an advantage
* Knowledge of Windows administration
* Experience on Micros RES 3700 is an added advantage
* Ready to work in shifts
* 1 - 2 years' experience in the role

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.

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Engineer salaries in Kuwait

Average monthly compensation
KWD 650

Breakdown available for industries, cities and years of experience