Risk & Quality Senior Manager

Job description / Role

Risk & Quality Senior Manager for an International Consulting Firm

Primary duties and responsibilities
• Advise and support the engagement teams on the various risk and quality activities
• Act as the senior point of contact for all R&Q related matters, promptly advise and work with the engagement teams to resolve issues and escalate when appropriate. Working in close collaboration with the Head of business operations team and the LoS R&Q partner and central R&Q teams as necessary
• Attend and contribute to panels where the firm are leading as well as other LoS panels where the firm are supporting, by identifying the reputational, confidentiality, conflicts of interest, commercial risks and any potential risks and challenges associated with the proposal, the scope of work and/or the client and accordingly supporting the team on how to mitigate them
• Review and provide risk input to thought leadership pieces
• Provide approvals related to proposal submissions where R&Q processes have not been fully completed
• Consider the risks associated with accepting non-standard terms within client contracts as well as subcontractor agreements and provide relevant input, including suggested safeguards, and approvals
• Consider the risks associated with accepting unlimited liability contracts and provide relevant input to the engagement team on the risk mitigation matrix
• Build trusted relationships across client-facing teams and other internal teams, acting as a dedicated R&Q business advisor to Partners and staff
• Conduct training sessions to partners, staff and business operations team to increase awareness on processes and policies including 1-2-1 briefing sessions with new Partners
• Facilitate workshops and trainings initiated by the central R&Q team, in close coordination with the Head of business operations team
• Provide R&Q support to acquisitions within the firm during due diligence in addition to preparing and implementing integration activities.
• Lead and manage the implementation of the Risk and quality policies and processes across the firm
• Engage with the various LoS R&Q representatives as well as the central R&Q teams on various topics: Independence, data protection, compliance, NIS, etc
• Evaluate existing and newly launched R&Q processes and new systems; closely work with central R&Q
• management team to streamline the workflow, system functionalities and processes for the firm
• Act as the liaison between internal departments (Business Operations, Human Capital, MarkComms, others) and the central R&Q team on facilitating key risk processes, taking an active role in such conversations to clarify requirements/process
• Consider new requirements in relation to Risk & Quality for the firm, design the process and/or guidance, gain Strategy& R&Q Partner and CRO approval and implement
• Support the central R&Q team to deliver the annual Engagement Compliance Review (ECR) and Engagement
• Quality Review (EQR) programmes for the firm and support on Business Reviews as well as any other audit managed by the central R&Q team
• Work with other R&Q teams on xLoS projects as needed
• Attend monthly R&Q team meetings and contribute to the agenda as needed
• Collaborate with the Strategy & Head of Business Operations team and various BOMs to coordinate on yearly audits (ECR, EQR, Business reviews, etc.…)

Requirements

Knowledge, skills, and abilities
• Bachelor’s or Master’s degree in risk management
• 10 years+ of relevant experience in management consulting or a professional services environment working in risk management in Big 4 companies
• Expertise understanding the types of risks that management consulting faces – reputationally, financially, the permissibility of services – and how these are mitigated or managed by the firm
• A self-starter who has a positive attitude, creative and willing to think of new and innovative approaches to solve problems and deliver high-quality work
• Strong organizational skills and attention to details with good project management skills, able to handle effectively multiple priorities and meet tight deadlines
• Ability to provide pragmatic advice, whilst protecting the firm by understanding the importance of the firm’s ‘red lines
• Self-confident communicator who can adapt their style for different audiences and across multiple channels
• Proficiency in MS office and Google Suite productivity tools (drive, G-suite, etc…)
• Proficient in English and Arabic

About the Company

RecruitME are a specialized recruitment consultancy supplying top tier business support staff to Dubais leading multinational organizations. We carefully source, screen and select only the very best candidates to assist our clients in making easier recruitment decisions faster.

Differentiating ourselves from standard recruitment agencies our consultants have been carefully chosen for their backgrounds in business support for leading multinational organizations. Having been both the client and the candidate previously, we have an insiders understanding of the recruitment process and our clients needs.

What we do:

Specializing in business support positions we can assist in introducing a small selection of experienced administration, finance and human resource candidates with the relevant experience to benefit your business. Our careful screening process ensures that we have met with and can give a concise overview of each candidates skills and current situation before you meet them.

We pride ourselves on sending our clients only the very best available candidates in the market to ensure a simplified, hassle free and timely recruitment experience for all involved.