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IT Manager

Senwan Trading

Tripoli, Libya

Ref: HP912-10

The Role


Maintain technologically advanced with cutting edge tools and applications, as well as with emerging technologies related to the business demands and in line with the allocated resources and budget by performing business needs assessment and ensuring that servers, systems, business applications and communications' capabilities within the organization support the operational needs as well as internal and external customer requirements.

Main Responsibilities:

Ensure effective Implementation of the organization' strategy (short and long term).
Manages the IT department’s budgets (personnel and assets).
Manage and control IT Projects ,effectively, with particular emphasis on supporting the SQL database and Retail Pro system in all stores to support the business strategy.
Implement, update and review current IT systems and develop proposals with recommendations for enhancing the business.
Support and enhance the IT infrastructure, ensuring that the tools are fully utilized by all functions to run the processes with maximum efficiency.
Liaise with the Internal Audit team and implement controls in terms of Cash POS, Inventory, Exchange & Refund as to prevent any fraudulent transactions.
Implement the Staff Scheduling System and ensure further developments to measure productivity by store.
Ensure the effectiveness of IT tools to support the processes in relation to logistics and warehousing, POS & Exchange/Refund and Finance.
Respond the requests from the functional heads and provide the relevant and up to date Business Information/solution to support the entire organization.
Ensure that the head Office has the support and infrastructure to support the organization's expansion plans.
Oversees the administration and maintenance of organization’s IT infrastructure.
Supervise programmers, web developers and lead the IT team in identifying new technologies and solutions for consideration and adoption.
Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support.
Lead the ERP project to ensure successful implementations and acts as the project manager.
Coordinates with external consultants to plan and organize implementation tasks.
Liaise with the Principals on any IT related issues, maintaining good relations with them whilst ensuring that the local business objectives are met.
Standardizes technologies and platforms used in the operation.
Work closely with the Training & Development team in relation to providing technical trainings for store managers and co-workers as appropriate on the correct working methods and business processes.
Liaise with the OD team in relation to all IT policies and procedures, including those for security, disaster recovery, standards, and service provision.
Identifies options for potential solutions and assesses them for both technical and business suitability.
Lead and control IT initiatives and optimize existing technologies used by the organization to provide the optimum service to internal and external customers.

Reporting to : Managing Director


Bachelor’s degree in Computer Science or equivalent.
Minimum 6-8 years of experience in Retail.
Advanced experience in SQL server, Access, SQL scripts coding...etc.
Arabic Native Speaker. Fluent in written and spoken English (French and/or Italian is a plus)
Strong Business Knowledge in ERP Systems.
Strong interpersonal and communication skills.
Good understanding of Logistics, Inventory, Finance and Point of Sale functionalities
Strong analytical skills.
Strong organizational and people management skills.
Strong ability of analyzing operational requirements and assess data processing technology and capacity requirements.

Please apply online.

About the Company

Senwan Trading L.L.C, a part of Senwan Group, is one of the fastest growing retail organization in Libya. We carry a strong franchise portfolio of over 20 diverse globally recognized retail brands offering stylish, high quality, great value clothing and home products as well as outstanding natural products.

We pride ourselves on being the number one franchise retailer in the region and have excellent relations with all of our partner brands: Promod, Calliope, Jennyfer, Koton, Luffian, Okaidi, Colin’s, Bossini, Reserve Naturelle, Yves Rocher, Mikyajy, Naomi and Ice Watch. Plus our most recent franchise agreement which is for the well known brands in MENA: Max, Babyshop, Shoe Express, Splash and Home Centre.

Senwan Group headquarter is located in Tripoli - Libya and currently operates its strategically located stores in both Tripoli and Benghazi.

The success of Senwan group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service culture and social responsibility that define its core business philosophy. This is linked with the organization's belief in its people and their ability of managing the change and driving the success through a clearly defined work culture and sense of responsibility.

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