We are currently seeking a skilled Ticketing Agent with hands-on experience in the UAE and proficiency in the Amadeus Ticketing Platform. If you thrive in a fast-paced environment and possess excellent customer service skills, we invite you to join our team.

Responsibilities:

• Handle ticket bookings, cancellations, and modifications efficiently and accurately.
• Provide exceptional customer service by addressing inquiries, resolving issues, and assisting with travel-related concerns.
• Maintain up-to-date knowledge of airline policies, fare rules, and industry regulations.
• Collaborate with airlines, travel agencies, and other stakeholders to ensure smooth ticketing operations.
• Utilize the Amadeus Ticketing Platform to process reservations, issue tickets, and manage passenger information.
• Keep detailed records of transactions, payments, and customer interactions.
• Stay updated on industry trends and technological advancements in ticketing systems and procedures.
• Work collaboratively with team members to achieve departmental goals and targets.

Salary:
AED 3,000 to 5,000 per month inclusive of fixed allowances.