Corporate Action Officer

Job description / Role

Job Description:

Control day-to-day operational functions of Corporate Action and obtain established controls and procedures. Provide quality client service by prompt responses to queries and ensuring accuracy in corporate action processing and client entitlement.

Key Roles & Responsibility:

To ensure that information relating to Corporate Action announcement is captured accurately complete and timely in NCS.

To ensure that for all corporate actions events and especially those related to voluntary / with options are processed in a timely, complete and accurately manner and released to clients / depository respectively within agreed SLA and before market deadlines.

To ensure monitoring for receipt of Corporate Action entitlements and where required pro-actively follow-up with the companies to ensure receipt of client entitlements on or before due date.

To ensure that equity IPO applications are processed as per client instructions and allotment credit is received on a timely basis.

To ensure agendas / annual reports are received and dispatched to clients on a timely basis, and proxy instructions are executed as per client requirement

To effectively follow up with the clients who have not provided the voluntary corporate actions instructions

To ensure that all the client queries are responded to within the time frames pre-specified. Additionally, identify new mechanisms to add value to the existing reporting requirements in order to achieve increasing client satisfaction.

To ensure that all procedures laid down in the Departmental Operating Instructions and the Key Control Standards laid down by GCS are adequately followed.

To interact effectively with the Officers of other Sections to ensure adherence to guidelines for Securities Account, demat and physical securities maintenance and smooth processing of transactions.

Ensure real-time escalation of any possible operational incidents / ops loss / complaints to country SSO Head

To ensure daily reconciliation before market deadlines in order to mitigate any possible ops risks of missing / incomplete processing of voluntary / with options corporate actions resulting to possible ops loss.

To provide support to Regional CSG by completing all the activities that needs to be carried out in country as outline in CSG Departmental Operating Procedures.

Requirements

Academic Diploma or Bachelor's degree holder.

Minimum 2 years of experience with a large Bank or Financial institutions in Security Services Operations.

Knowledge of securities services Operations & Corporate Actions.

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.