Credit Supervisor/General Cashier

Job description / Role

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Job Description

- Implement the credit policy of the hotel in coordination with the Controller and sales team
- Verify credit application forms for credit worthiness of all customers and submit for further approvals
- Establish Credit limits and credit days for customers and ensure with proper follow up that the payments and balances are not exceeding the limit
- Prepare and send statement of accounts to all customers at the beginning of each month
- Coordinate closely with the banqueting/groups team for any group/one shot business for deposit payments, allocations and follow ups as per the contract
- Review the ageing on a daily basis and follow up due payments with customers. Maintain a healthy relationship with all regular customers by follow up visits
- Follow up with the Front office team/reservations team for any outstanding High balances in Guest ledger
- Ensure any doubtful debts are brought to the attention of the controller on a timely basis. Bad debt provisions and write offs to be prepared as and when necessary
- Supervise the credit team and allocate responsibilities as per the requirement
- Collect the daily deposit in presence of witness from the Hotel safe in accordance with Hotel Standards
- Deposit the daily collection in the designated bank while accompanied by Hotel security in accordance with Hotel Standards
- Prepare the General Cashier Daily Report in a timely manner
- Function as custodian of petty cash fund and administer petty cash disbursements to Employees in accordance with Hotel Policies. Ensure that the fund is counted and reconciled at the end of the day

Requirements

- Maintain adequate currency change and provide change to Hotel cashiers as required
- Ensure that the general cashier safe is secure, locked and password/combination is kept confidential.
- Access to general cashier cabin should be restricted to authorized persons only
- Develop and maintain manual and computer filing system and ensure that the files are properly named, catalogued and access is available for authorized persons only
- Operate in a safe and environmentally friendly way to protect guests' and employees' health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures

Additional Information

- Experience is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English, additional languages are a plus

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.