e-Commerce & Digital Executive

Job description / Role

The e-Commerce & Digital Executive will be responsible for driving online sales, managing our online presence, and developing and executing online marketing campaigns to increase revenue and brand awareness.

- Manage and optimize our online booking platforms, including the hotel website and third-party websites, to maximise online sales and revenue.
- Create and implement online marketing campaigns to drive traffic and increase conversion rates.
- Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
- Collaborate with the marketing team to develop creative and engaging content for online platforms.
- Monitor and analyze website and social media analytics to identify opportunities for improvement and growth.
- Develop and execute email marketing campaigns to engage with customers and increase brand loyalty.
- Manage online reviews and reputation management to ensure a positive brand image and customer satisfaction.
- Keep up to date with industry trends and best practices to stay ahead of the competition.

Requirements

- Bachelor's degree in Marketing, Business Administration, or related field
- 2-3 years of experience in E-commerce or Digital Marketing in the hotel or hospitality industry
- Experience with online booking platforms, online marketing campaigns, and social media management
- Excellent communication and interpersonal skills to interact with customers and colleagues
- Strong analytical and problem-solving skills to identify and address issues and opportunities
- Proficiency in Microsoft Office, Google Analytics, and other relevant tools

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.