Case Management: An Overview

After completing this course, you should be able to:

• Identify the origins of case management
• Recognize the roles and responsibilities of case management
• Identify the impact of case management in minimizing hospitalizations and obtaining community based care
• Identify industries that are most likely to utilize case management
• Recognize how the therapeutic alliance is beneficial to case management

Students, aspiring professionals, Interns, executives etc.

Basic English and computer literacy required

Contributes to Professional and technical skill development in this area

IACET endorsed printable certificate on scoring 80% pass

Case management has become standard practice and an essential component in providing support to clients throughout health and human services. The case manager is tasked with helping clients minimize their stay in hospitals and to locate services in their communities in order to receive treatment as well as support. Case managers are a support to clinical staff and a advocate for clients. This course provides an overview of case management, including key definitions, primary skills and roles of case managers, and the impact of case management on treatment.

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