The course is suitable for anyone interested to enhance their knowledge and skills in customer services. It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations.
Who should take this course
There is no particular entry requirement. We do not ask for any previous qualification or experience. Students of all age and academic background can enrol on this course.
Acctedited by United Kingdom Awarding body ABC Awards (Accreditation fee applies)
This course consists of the following units:
- Unit 1 – The Importance of Customer Service
- Unit 2 – Identifying Customer Needs
- Unit 3 – Developing Customer Service Strategies
- Unit 4 – Maintaining Service Excellence
- Unit 5 – Training for Customer Service
- Unit 6 – Dealing with Difficult Customers
About Course Provider
Brentwood Open Learning College is the UK’s leading distance learning service provider. We specialise inaffordable, accessible and enjoyable education, providing high-quality open college courses and online learning opportunities.
We offer a market-leading range of accredited courses in a wide variety of contemporary subjects and specialisms. Whether looking to enhance your CV, further your career prospects or simply explore a new subject entirely, you’ll find exactly what you’re looking for with BOLC.
As a dedicated distance learning college, we offer online distance learning courses for candidates in the United Kingdom, Europe and the rest of the world. With BOLC, you can expect the same exceptional quality of service and outstanding course content, whichever course you choose and where you choose to study from.
Many online college courses UK providers offer are limited geographically – BOLC welcomes the world.
How to enroll?
You can book the course instantly by paying on GulfTalent.