Management Skills Training

Managers need a wide skills set to meet the challenges they are presented with. They are required to lead and motivate their team; be able to manage change, deal with difficult people, manage performance, coach and develop their staff - and the list goes on!

Our Management Skills Training provides managers with the knowledge and skills required to perform their role. You will gain management skills and leadership competencies relevant for today's challenges. Learn to lead with vision, motivate and empower with passion, facilitate effective communication, and delegate with clarity to individuals and teams. You will learn the techniques of engaging and motivating your employees in the work so that they can give maximum output. You will explore the ''lean management'' strategies for problem-solving and process improvement.

After completing the course, you will be able to develop strategies for fostering high engagement and empowerment.

Anyone interested.

CPD and IAO

Introduction to the Management Skills:

Introduction:

• Self-Assessments
• The Mind of the Lean Leader
• Values & Culture
• Worthy Values

Responsibilities:

• Communication, Boundaries and Delegation
• Horizontal Communication
• Delegation
• Boundaries
• Developing Employee Skills
• Basic Skill Trainings
• Skill Building Example

Motivating Your Team Members:

• Power of Purpose
• Life Cycles and Motivation
• Situational Motivation
• Situational Motivation Stimulus Control
• Intrinsic Motivation

Coaching and Communication Skills:

• Manager as Coach
• Intro to Coaching Skills
• Body Language
• Rephrasing
• Empathy
• Acknowledging
• Silence
• Brainstorming together

Difficult Conversations - Giving and Receiving Feedback:

• Giving Feedback
• Receiving Feedback

Discipline - Justice, Discipline and Self-Control:

• Discipline and Justice
• Discipline Process
• Solving behavior problems
• Standard Work
• Leader Standard Work

Team Formation and Organization:

• Team Roles
• Team Structure
• Defining Terms
• Stages of Team Development
• The Agenda

Team Facilitation & Decision Making:

• Team Facilitation Why
• Facilitation Skills 1
• Facilitation 2
• Enron & The Abilene Paradox
• Decision Styles
• Consensus Reaching

Conflict Resolution:

• Conflict Resolution Principles
• Conflict Resolution Model
• Dialogue Introduction
• Dialogue Behavior

Keeping Score and Goal Setting:

• Developing Your Team Members
• Scorecards
• Targets & Objectives 1
• Targets & Objectives 2

Alpha Academy is an online learning platform that provides one of the best e-learning experience. With a large variety of training courses to choose from, you are bound to find something to suit you. Whether it be to improve your current expertise or develop new skills, we can facilitate your goal.