Managing Operations

After completing this course, you should be able to:

• State the difference between managing the production of goods and services
• Describe the management of service operations
• Summarize several types of service operations
• Explain the management of manufacturing operations
• Describe types of manufacturing flexibility

Students, aspiring professionals, Interns, executives etc.

Basic English and computer literacy required

Contributes to Professional and technical skill development in this area

IACET endorsed printable certificate on scoring 80% pass

Operations management is the process of managing the daily production of goods and services, a key part of a manager\'s job. The management of service operations and product operations is quite different. A key assumption in the service industry is that success depends on how well its employees deliver their services to customers. Manufacturing operations can be classified according to the amount of processing or assembly that occurs after a customer order is received. Another way to categorize manufacturing operations is by manufacturing flexibility. Managers have a lot of responsibilities: leading people, serving customers, maintaining internal controls, satisfying stakeholders, and driving profitability. Throughout all these responsibilities, managers must always strive to manage worker productivity and product quality. This course discusses how service and manufacturing operations are managed.

Ed-Next is one of the UK’s fastest growing online educational providers. With a large library of life changing training programs and access to over 3500 online skill based programs, Ed-next really is your number one choice for online education.

Ed-next offers flexible and engaging online learning that you can adapt around your busy lifestyle. You do not need to take time off work or make major life changes. You just need to choose your courses and start enjoying your learning. It’s as easy as that. If you are looking to improve your skills or to take your career in a new direction then look no further. With thousands of courses to choose from there really is something for everyone.

Ed-next is trusted by students, professionals and companies across the world we have a tack record in getting results and helping people achieve their dreams. It’s time to begin your Ed-Next Learning experience!