Spanish for Customer Service

After completing this course, you should be able to:

• Identify Spanish words for talking on the phone
• Recognize Spanish words for solving customer problems
• Identify Spanish words for common questions
• Recognize polite words in Spanish
• Identify Spanish words used for clarification 

Students, aspiring professionals, Interns, executives etc.

Basic English and computer literacy required

Contributes to Professional and technical skill development in this area

IACET endorsed printable certificate on scoring 80% pass

Our course is designed to help professionals in customer service learn the Spanish they need to know for the jobs they do. This course is designed for managers, supervisors and other customer service associates to learn basic Spanish for customer service. The purpose is to help connect & communicate with Spanish speaking customers, to understand their needs and process basic transactions efficiently.

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