By John Academy
Online
Can be taken anytime
Professional Training Course
Yes (Details)
English
Course Overview
Learn the golden rules to maintain strong relationships with customers and close deals over the phone by taking this Telesales Executive Training.
This Telesales Executive Training will teach you the telesales strategies to boost your sales. The course will introduce you to the skills and responsibilities expected of a telesales executive. Then, it will take you through the best practices for lead generation and sales presentation techniques to close more deals. From the easy-to-follow modules, you'll also learn how to make the perfect telesales pitch for your services and make a high volume of outbound calls to prospective customers. Finally, you'll explore the steps to handle demanding clients over the phone.
Who should take this course
Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge.
Eligibility
This Telesales Executive Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.
Career options after graduation
The Telesales Executive Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as::
- Telemarketer
- Customer Service Advisor
- Telesales Agent
- Telesales Executive
- Telesales Representative
Accreditation
This course is accredited by CPDQS and CIQ of the United Kingdom
Course content
- Module 01: Introduction to Telesales
- Module 02: Prospecting and Lead Generation
- Module 03: Sales Techniques and Strategies
- Module 04: Call Preparation
- Module 05: Call Response
- Module 06: Staging the Call
- Module 07: Dealing with Difficult Situations
- Module 08: Closing the Call
- Module 09: Telephone Etiquette
- Module 10: Sales Metrics and Performance Managemen
About Course Provider
We are a company who is best known for offering awarding body accredited online courses that are available for anyone who wishes to acquire a certification and take their professional life to the next level.
As an online learning site, we are aware of the fact that there are a lot of people out there who considers themselves to be a curious learner but the courses that they are interested in are not available in the area. So, we have decided to give them a chance to learn in a convenient way – in their own convenient place and time.
How to enroll?
You can book the course instantly by paying on GulfTalent.