Enterprise System Support Sr. Specialist

Ooredoo Group

Palestine

Ref: OP853-173

Job description / Role

Employment: Full Time

Roles Summary:

- Provide administration and support for all corporate enterprise applications, includes but not limited to Microsoft SharePoint, Oracle business suites, Risk Management System, and other tools.
- Ability to build enterprise solution based on corporate needs, and provide technical solution with the required requirements gathering, design, development and testing.

Duties & Responsibilities:

- Building and maintaining enterprise application using ASP.net /Java.
- Providing technical support for enterprise applications including problem isolation and resolution in a timely manner.
- Experience in advanced programming, data-structures and algorithms OOP, Design patterns, software design architecture
- Documenting troubleshooting and problem resolution steps
- Participation in providing training to end users as required.
- Providing configuration and administration support on all enterprise applications.
- Managing application security and user account administration and permissions.
- Monitoring applications performance and ensure that users are following proper system protocols by performing regular system audits.
- Performing applications quality assurance testing
- Producing documentation for the configuration, operation and support.
- Monitoring software licenses to ensure compliance. All software licenses are current and meet compliance standards.

Requirements

Work Experience & Qualifications:

- Bachelor's degree in Computer Science/Engineering.
- 2-4 years of application support experience highly preferred.

Personal Traits & Special Skills:

- Experience working with web based technologies such as HTML, CSS (SCSS), JQuery and Bootstrap.
- Strong experience in ASP.net
- Strong familiarity with SQL, PLSQL and Oracle Development tools.
- Strong knowledge with SQL Server Databases Management Systems.
- Good knowledge with Oracle ERP.
- Good knowledge with Unix/Linux platform.
- Good understanding of Windows operating systems and active directory.
- Excellent customer focus.
- Ability to analyze and prioritize.
- Proactive approach.
- Problem solving skills.
- Arabic and English (Oral & Written).

Note: you will be required to attach the following:

- Resume / cv
- Professional Personal Photo

About the Company

We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012.

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