Assistant Laundry Manager

Job description / Role

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Why work for Banyan Tree Doha?
Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views.

Job Description

Primary Responsibilities:

- Oversee and supervise laundry staff, providing guidance, training, and support to ensure they perform their duties efficiently and adhere to hotel policies and procedures.
- Monitor and maintain inventory levels for laundry supplies and equipment, and coordinate with the procurement department for timely replenishment.
- Ensure all laundry equipment is in good working condition and coordinate with the maintenance team to address any repair or maintenance needs.
- Implement and enforce proper laundry procedures, including sorting, washing, drying, folding, and pressing, to achieve high-quality standards.
- Regularly inspect the laundry process to ensure quality control and resolve any issues related to cleanliness, stains, and damage.
- Collaborate with the Housekeeping and Front Office departments to meet guest requests and resolve any laundry-related guest concerns promptly.
- Keep accurate records of laundry production, including the number of items processed, linen inventory, and maintenance reports.
- Implement cost-control measures to minimize laundry expenses while maintaining quality service.
- Adhere to health and safety regulations and maintain a clean and safe working environment for laundry staff.
- Stay updated on the latest laundry technologies, best practices, and industry trends to suggest process improvements and innovations.

Requirements

Qualifications:

- Proven experience in a supervisory role within a laundry or housekeeping department, preferably in a hotel or hospitality setting.
- Knowledge of laundry operations, including various fabrics, detergents, and laundry equipment.
- Strong leadership and interpersonal skills to effectively manage a team and collaborate with other departments.
- Excellent organizational skills and attention to detail to ensure laundry tasks are completed accurately and efficiently.
- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
- Understanding of health and safety regulations related to laundry operations.
- Flexibility to work varying shifts, including weekends and holidays, as required by the business demands.
- Proficient computer skills to maintain records and communicate via email or digital platforms.

Additional Information

What is in it for you?

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.