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Job description / Role
The purpose of this position is to manage the technical integration of the Building Information Modelling (BIM) System and the Maintenance Management System, and to ensure the required level of BIM capability within the Engineering & Maintenance functional areas and sections is maintained at all times, through the delivery of training, guidance and technical end-user support.
Structure and reporting relationship:
Reporting directly to the Asset Management Systems Manager
Key Responsibilities
• Provide to the Engineering & Maintenance department continuous up to date information and data related to BIM development and utilisation;
• Manage a programme of BIM:MMS integration status reports to Senior Management and Qatar Rail;
• Deliver a monthly BIM report which details the role of BIM in all approved preventative and corrective maintenance engineering works to be undertaken on the metro within the month;
• Work closely with the MMS development team, to manage the implementation of new functionalities within the BIM:MMS interface, to improve the planning, execution and reporting capability;
• Develop the requisite training requirements for the Engineering & Maintenance workforce, and deliver the training to a sufficient level in all system functions, as required for the purposes of maintaining the system assets;
• Ensure that updates and changes to the configuration of the MMS are undertaken in conjunction with the BIM system, and reflected accordingly within each system;
• Ensure consistency of data between the BIM and the MMS systems;
• Contribute to the Information Management Plan, detailing how data and information flows between the BIM / CAD environment, and the EDMS and MMS systems;
• Provide technical expertise in the implementation and utilization of the BIM system deployed across Qatar Metro;
• Provide BIM technical support, advice and guidance to all users, to ensure that the availability of the BIM is maintained and utilized as designed;
• Provide regular and adhoc BIM system performance reports, and implement performance improvement plans as required;
• Perform and carry out duties as instructed/directed by the Asset Management Systems Manager.
Requirements
• Requires a diploma / certificate of post-secondary education in an engineering, numerical or business related discipline;
• Requires specialized BIM administration training;
• Requires specialized BIM implementation training.
Skills
• Excellent numerical and PC skills including the use of MS Office (Excel, Word, Access Database etc), Maintenance Management System (MMS);
• Ability to understand complex systems and learn new software based applications;
• Maximo development and implementation skills, obtained through specific system application training and experience
• Highly motivated and flexible to be able to work in a time-sensitive environment and respond quickly and effectively to unanticipated high workloads, events and emergencies;
• Good written and verbal communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment;
• Strong organizational skills, detail oriented, and the ability to handle multiple priorities.
Experience
• A minimum of 3 years work experience implementing and developing maintenance management and document management systems.
• Knowledge of the implementation of the maintenance and workforce planning & scheduling workflows within the system gained through experience in Maximo or BIM implementation;
• Previous preparation of asset management procedures and instructions, training material and safety and quality plans and procedures;
• Understanding of the type of railway engineering components of buildings, track, power supplies, doors, rolling stock, signalling system, automatic fare collection system, communications system, electro mechanical systems.
Additional/special features of the role
• Ensure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards
• Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy
• To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions;
• Ensure compliance with all training requirements of Serco and ensure adherence to these requirements at all times whilst in employment
• Report any accidents, incidents, breaches or potential breaches to appropriate management or the speak up process
SAE Responsibilities and Information Security Responsibilities
• Awareness of the Integrated Management System and the content of the Safety, Assurance & Environment and Information Security Policy Statements;
• Understanding of personal responsibilities and contribution to achieving compliance with the Integrated Management System requirements, (including but not limited to competence to perform safety critical roles, legal requirements, control measures arisen from environmental impacts and aspects, job safety analysis and information security risk assessment) and the potential consequences of departure from the arrangements in place to deliver the commitments stated in the policies statements above;
• To exercise a personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions;
• Lead by example and look at ways to conserve energy, water and resources and minimize the generation of waste through personal performance and raise recommendations on how to improve existing processes on this regard within/outside their departments through their Line Manager, Departmental Safety Meetings and any other appropriate available channels;
• Protect information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental;
• Promote a good SAE and Information Security culture among their peers, subcontractors and third parties.
Scope and Complexity
• Provides advice, guidance and interpretation;
• Performs analysis, identifies trends and produces recommendations;;
• Individual contributor, plans for weeks ahead and fully proficient in applying established standards; applies subject matter knowledge;
• Decisions made in specific areas or as part of complex/ specialized projects, in which the staff has comprehensive knowledge;
• Individual contributor and acknowledged expert within Serco, involving mastery of a specialized discipline.
About the Company
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.
Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.
Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.