Business Process Analyst

Job description / Role

Responsibilities
- Liaise, advise, train, coach resources to work-on all activities across the Department to meet the purpose and requirements of the Business Processes Modelling / Mapping.
- Liaise with relevant staff responsible for Business Process performance to collect performance data and supporting evidence.
- Support the Process Owners in the analysis of performance and identify trends from base data.
- Provide satisfactory guidance and work with Process Owners and their monthly reports on captured performance measures and metrics, identify opportunities for improvement and support subsequent delivery.
- Focal Point reports to all stakeholders providing regular work status updates, including risks and issues, to appropriate line management.
- Advise, support and provide insight to management on potential areas for improvements in processes, procedures and general operating practice.
- Attend, participate and contribute to team, project meetings, write Minutes of Meetings & to keep records on Business Process Modelling activities.
- Contribute to the delivery of Business Design Principles & strategy.
- Ensure that Health & Safety is a priority while carrying out all related work activities and is considered in all day to day practices in line with company policies.

Requirements

Qualifications
- Bachelor’s Degree or equivalent in a relevant discipline from recognized University.
- Education qualification shall be obtained from North America, West Europe, Australia or equivalent University.
- Chartered status/membership of a relevant professional institute (preferred, should be eligible).
- Minimum 8 years of relevant work experience after obtaining degree from North America, West Europe, Australia or equivalent University.
- Middle East regional experienced is desirable.

Technical Competencies
- Technical knowledge of business process mapping techniques and transforming into different perspectives and knowledge of business process mapping in the water / wastewater industry.
- Competency in process analysis, process modelling (BPMN, Blue Works Live).
- Competency in process improvement methodologies (e.g. measuring performance indicators, deriving opportunities for improvement, developing solutions to pain points, implementing solutions, supporting change in resources, process and technology as needed).
- Competency in business transformation / change management.

Skills
- Preferably able to speak and write in Arabic.
- Excellent command in English both written and spoken.
- Ability to create clear, simple and concise reports, plans and presentations to communicate effectively.
- Strong team working capabilities. Committed to working with all levels of management on a daily and ongoing basis.
- A proactive approach, working effectively in coordinating activities and complex tasks, taking professional responsibility in all matters.
- Ability to translate mission, vision, and values into practical objectives to deliver business strategy.
- Logical and structured thinker with excellent problem solving ability.
- Facilitation skills (experienced) to explore and promote divergent thinking to create ideas and innovation and develop resulting practical action plans.
- Advanced working knowledge of Excel, PowerPoint and Word.

About the Company

Qatar Project Management (QPM) is an independent subsidiary of Barwa Real Estate Development Company that provides expertise in Project Management, Design Management, Construction Management, and Contract Administration together with other associated Project Management functions. Established in 2008, QPM is centralized platform for provision of Project Management services to Barwa and Qatari Diar as well as local and international markets. QPM provides these services through an in-house team of highly-skilled, motivated, and qualified professionals supported by state-of-the-art information technology and highly-effective Project Management systems.