Customer Service Manager – District Cooling Background

Qatar

Ref: KP622-1620

Job description / Role

Employment: Full Time

•Manage a team of customer service staff
•Prepare and develop a customer service policy and procedure
•Attend meetings with customers whenever required
•Train staff to deliver a high level of customer service
•Recruit, train and mentor staff
•Prepare regular and annual reports including budgets

Requirements

•Degree qualified
•Min 5 years’ Customer Service Experience within District Cooling sector
•Excellent management and coordination skills
•Understanding of customer support technologies
•Arabic national preferred but not essential

About the Company

Over 30 years of local industry experience.

New name, proven expertise In 2009, recruitment leaders Beresford Blake Thomas (BBT), Hill McGlynn and Ma Foi integrated under the Randstad brand to form Randstad Middle East.

Experience and local knowledge are essential commodities within the Middle East region, so it made perfect sense to combine 30 years recruitment experience in the Gulf, providing a larger, more streamlined service to our clients and candidates.

As well as having the largest geographical footprint of any recruiter, Randstad is the worlds largest specialist recruitment provider, employing over 28,000 members of staff and helping over 2.5 million people find work every year. With an enviable reputation worldwide, we have an established and respected presence in the Middle East, and are the preferred choice for specialist staffing solutions in more customary and emerging markets across the entire region.

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