Employee Relations Specialist

Job description / Role

Job Purpose
Provide advisory support and manage all Employee Relations issues for employees and senior management, ensuring compliance with Company Policies, Employment Laws and regulations.

Job Context & Major Challenge(s)
• Qatargas workforce is a multi-national and multi-cultural environment; this requires constant establishing and developing of effective work relations.
• Work is performed in a wide range of settings.
• Work can be irregular and unpredictable and can be stressful at times.
• Ability to analyse complex situations, interpret regulations, policies and procedures and synthesise relevant data from a variety of sources into a formal report with realistic recommendations for actions.
• Ability to analyse information gathered for the purposes of developing recommendations and/or making decisions, which is integral to ensuring the Qatargas Covenants are maintained as well as and the credibility of the function.
• Social perceptiveness and the awareness of others’ reactions and understanding why they react as they do.
• Comfortable in and sensitive to the dynamics pertaining to a multi-cultural environment. Working with all levels of the business including providing recommendations and at times difficult conversations with Department Manager’s and Chief Officers.
• Requirement to react to critical matters in an efficient and timely manner across all Qatargas sites.

Key Job Accountabilities
• Recommend the practical application of policies relating to working conditions, performance management, equal opportunities, disciplinary, grievance and absence management.
• Assist line managers and supervisors in understanding and implementing HR policies and procedures.
• Advise supervisors on appropriate actions and strategies relating to ensuring employee discipline and on the proper methods of disciplining and discharging employees.
• Represent and act as HR focal point for Life Savings Rules violations within the Company.
• Conduct any other investigations as determined relevant by HR and Ethics and Conflict of Interest Committee, including breaches of Code of Business Ethics Policy and external fraudulent allegations.
• Support IT Department in investigation of IT and Information Security related breaches.
• Coordinate with the Legal Department on complex cases and represents the Company at external personnel-related tribunals, hearings and investigations.
• Investigate grievances, harassment, absence and disciplinary cases; conducts effective interviews of concerned parties, extracts pertinent information, and produces the necessary investigation reports with recommendations.
• Ensures effective dispute resolution and the promotion of good working relationships.
• Implements the outcome of investigation reports, including the issue of warning letters and contract termination notices.
• Liaise with the Chief Medical Officer on employee cases with a medical dimension and follows up on sick leaves and employees’ medical cases, including recommendation for termination of contract on medical grounds.
• Liaise with employees and/or their families in event of mishaps, accidents or fatalities to ensure availability of appropriate, timely support and follow up with Personnel Administration Operations on necessary insurance-related payments to employees and their families.
• Represent HR as focal point in Crisis Response as required.
• Maintains comprehensive and confidential case records.
• Prepares statistical reports, warnings and advisories as required by HR Management.
• Develop, maintain and deliver training and coaching to Supervisors and above on effective employee management and employee relations principles including facilitation of Supervisor development training program.
• Create and maintain guidelines and work instructions for areas of the business that are involved with potential discipline of employees or employee investigations, including, Information Security, Al Khor Community, Safety etc.

Requirements

Qualifications
• Bachelor’s degree in Human Resource Management, Business Administration or equivalent degree.
• Knowledge and/or Experience 8 years’ experience in relevant positions.

Technical and Business Skills
• Knowledge of Microsoft Office Suite (Word, Excel and Power Point).
• Experience in employee relations, training, engagement and facilitating meetings is preferred.
• Excellent written & spoken English.
• Report writing skills.
• Very good personnel skills with the ability to communicate to all levels.
• Coaching & Dispute Resolution.
• Negotiation and influencing.
• Facilitation of training experience.

About the Company

QatarEnergy LNG, established in 1984, pioneered the Liquefied Natural Gas (LNG) industry in Qatar and today is the largest producer of LNG in the world with an annual production capacity of 77 million tonnes per annum (MTPA) from its world-class facilities in Ras Laffan Industrial City, Qatar.

Since the first production in 1996, QatarEnergy LNG has successfully delivered cargos to more than 30 countries and is committed to meeting the world’s demand for safe, reliable and clean energy.

Through its operational excellence, QatarEnergy LNG is adding value to its production chain, contributing to the Qatari economy and Qatar’s National Vision to ensure efficient energy supplies for the country, creating new markets and contributing to the local community.

In addition to the LNG facilities, QatarEnergy LNG operates the Jetty Boil-Off Gas facility, Al Khaleej Gas, Ras Laffan Heilum, the two Laffan Refineries (among the largest condensate refineries in the world), and the Ras Laffan Terminal on behalf of All participants.