F&B Manager

Job description / Role

Role Purpose
Responsible for developing F&B operations business plan and optimizing the achievement of the Company’s strategic goals. Manage all F&B operations with the end goal of maximizing sales and revenue through customer satisfaction and employee engagement, includes recruiting, training and developing staff, interfacing with franchisors and clients, developing operational and marketing plans and tracking financial performance of the operation against the agreed targets.

Accountabilities (Responsibilities):
• Ensure effective revenue management through the prudent use of budgeting and accounting processes for the key activities of purchasing, cost controls, payroll and inventory.
• Ensure accurate monthly inventory and forecasts timely purchase orders.
• Manage all F & B and day-to-day operations within budgeted guidelines and highest standards
• Lead and develop F & B Menu, point of sale system, dining room layout, service procedures and standards of Operation development.
• Competitive and timely analysis of F & B Prices bench-marking on direct competitors
• Develop a thorough understanding and grasp of local, regional and international’s best practices and ensure the adaptation and implementation across the F & B Operations.
• Define, direct and implement operational strategies that drive and optimize the achievement of targeted budget performance and sales growth.
• Identify customers’ needs and respond proactively to their concerns
• Preserve excellent level of internal and external customer service
• Establish targets, KPI’s, schedules, policies and procedures
• Provide overall direction, coordination and ongoing evaluation of operations in order to identify opportunities for enhancement with emphasis in motivating staff and teamwork to achieve group targets.
• Comply with all health and safety regulations
• Develop and gain approval for budgets, capital improvement plans, revenue forecasts and sales analysis in order to optimize the achievement of agreed targets.
• Develop and gain approval for innovative marketing plan that facilitate the achievement of revenue, profit and market share targets.
• Implement and assess monthly and annual calendar of special events and newsletter in order to establish effectiveness and identify opportunities for improvement.
• Timely submission of report to the management on sales results and productivity
• Report and rectify any deficiencies in equipment and facilities
• Perform other related duties as required

Requirements

Qualifications, Experience, Skills and Knowledge:
• Bachelor’s degree in Hotel Management, Food Service Management or related field
• Minimum of 10 years’ relevant hands-on work experience in F & B, at least 5-7 years in management position with a multi-cultural environment in a multi-national organization
• Fluency in written and spoken English, Arabic will be an advantage
• Working knowledge on various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Management skills and mastery in delegating multiple tasks
• Ability to manage personnel and meet financial targets
• Up to date with food and beverages trends and best practices
• Guest oriented and service minded

Competencies:
• Maintain standards of conduct
• Possess cultural awareness and sensitivity
• Flexible and adaptable
• Demonstrate sound work ethics and strong cultural awareness
• Trustworthy with confidential and sensitive company information

About the Company

Equinox Global Investments was founded in 1993, originally established with the primary focus of fulfilling opportunities in the burgeoning Qatar real estate market. The company's business streams have multiplied as diversification within the company's portfolio kept pace with the increasing opportunities in the region. Today, Equinox Global Investments has grown to include activities within real estate, retail, business to business (B2B) as well as local partnership and representation. The real estate portfolio includes shopping malls, a residential compound, commercial and industrial developments.