Groups & Events Sales Manager

Job description / Role

Groups & Events Sales Manager

Comprehensive consultation and mentoring of the Group & Event organiser under consideration of the client's detailed needs & expectations with the goal to ensure optimal utilisation and selling of the hotel's conference & sleeping rooms and revenue maximisation in compliance with Kempinski standards.

Marsa Malaz Kempinski, The Pearl - Doha

Marsa Malaz Kempinski, The Pearl - Doha is located on its own secluded island, just steps away from numerous entertainment and dining options at the glamourous destination of The Pearl, in the capital of Qatar.Showcasing the finest European architecture, blended with traditional Arabian elements, Marsa Malaz Kempinski boasts 281 luxurious rooms - including 69 suites, two Presidential suites and two Royal suites.

Key Responsibilities:

- Direct receipt, qualification and coordination of event & group requests (incl. leads, RFPs, etc.) defined by their direct supervisor.
- Handle requests according to the relevant standards within a maximum of 5 (business) hours of its receipt.
- Apply the Kempinski MICE SOP's from group enquiry to contracting.
- Ensure the ideal and most effective utilisation of the meeting and conference rooms.
- Carry out site inspections with potential MICE clients in coordination with the Field Sales department.
- Realise up sell possibilities to meet and surpass Group & Event budget goals.
- Thoroughly input, supervise and maintain the requests in the Opera S&C System according to the data input standards.
- Create activities to ensure ongoing maintenance of bookings.
- Generate proper proposals and contracts.
- Conduct regular competition checks.
- Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximises its revenue.
- Proper maintenance of LOS/CAN and UNC business.
- Further administrative tasks and other possible assigned duties.
- Performs any other duties as assigned to them by management.

Requirements

Desired Skills & Qualifications:

- Local language - excellent oral and written skills (as applicable)
- English - excellent oral and written skills
- Additional language - beneficial
- Ability to work under pressure and within the team
- Strong leadership and analytical skills
- Ability to quickly adapt to a constantly changing market with a revenue positive effect
- Be proactive in achieving Event & Group revenue goals
- Relevant experience in Event & Group management. Hotel Operations experience a plus
- Analytical approach to problem solving and demonstrated ability to "think out-side of the box"

About Kempinski

Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.

Embrace an experience as individual as you are!

About the Company

The Kempinski name is proudly borne by a growing collection of distinguished properties around the world. As Europe's oldest luxury hotel group, we are committed to providing our guests with memorable journeys inspired by exquisite European flair. We believe life should be lived with style.

Each year, an increasing number of guests come to appreciate these qualities, as Kempinski adds new, exciting destinations in Europe, the Middle East, Africa, Asia and The Americas. While this growth reflects the strength and success of the Kempinski brand, the collection will remain a limited one, where exclusivity can be nurtured and individuality can flourish.

We believe that our prestigious, European heritage puts Kempinski in a unique position to satisfy the expectations of the stylish and discerning traveller. It's not just to simply provide a hotel bed and a meal, at Kempinski it's all about bringing a story to life.

Since 1897, our employees have been a part of creating history around the world. From historic buildings to the most avant-garde of modern architecture, our properties are the setting for some of life's greatest moments. We've witnessed historic meetings between world leaders, celebrities taking sanctuary in the world of privacy we create for them, and created incredible memories for guests on a 'once-in-a-lifetime' journey.

We are wholeheartedly committed to providing perfection for our guests at every moment and in every way. Perhaps it's something as life-changing as a wedding celebration, where our attention to detail and perfect service mean that your special day goes without a hitch. Or perhaps it's as simple as the note left on your pillow at night, which thoughtfully lets you know the weather tomorrow so you know how to dress in the morning. At Kempinski, we are each personally responsible for creating rich and meaningful experiences for our guests.