Housekeeping Supervisor

Job description / Role

Primary Responsibilities

Operation:

- Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team
- Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set
- Supervise public areas
- Replenish guest supplies and ensure that guests' requests are promptly attended to
- Attend to reports on damage or malfunction in hotel rooms
- Maintain equipment in a proper state of cleanliness
- Maintain a section floor report
- Conduct regular room checklists
- Report unusual behavior/activities on floors to the Executive Housekeeper
- Record room status in the allocated section accurately
- Assist the Executive Housekeeper in assessing team members' attendance and performance

Other Responsibilities:

- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by Management
- Establish and maintain effective employee working relationships

Requirements

Qualifications

Your experience and skills include:

- Warm and caring personality; previous housekeeping experience is an asset
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Excellent organizational skills and time management

Additional Information

What is in it for you?

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.