Housing Clerk

Job description / Role

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

\"Why work for Banyan Tree Doha?
Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views.

Job Description

Scope and Objectives

Working alongside both the Staff Accommodation and Talent & Culture team, you will contribute to a proactive, comfortable and positive living experience for our colleagues by assisting the Staff Accommodation Manager in all areas pertaining to colleague housing.

Primary Responsibilities

- Consistently offer professional, friendly and engaging service
- Providing welcoming service to all colleagues arriving at the colleague housing office, offering counsel and support when necessary
- Elevate and advance department processes and SOPs
- Coordinate the day-to-day housing inventory
- Responsible for departmental administration
- Coordinate email communication of incoming and outgoing colleagues within colleague housing
- Participate with data entry and follow through with purchasing utilizing the purchase order system
- Promote in-house colleague housing bylaws
- On-call respondent to after-hours emergencies
- Expedition of maintenance work order requests
- Manage all unit inventory including furniture, supplies, etc.
- Coordinate the colleague housing monthly inspections
- Ensuring the safety of all colleagues through a thorough knowledge of fire and emergency procedures
- Actively participate in Banyan Tree's Heartist Committee
- Other duties as assigned

Requirements

Qualifications

Required Experience:

- Prior experience in a similar role is requested.
- Hotel operation experience is an asset
- Property Manager experiences an asset
- Computer experience in Microsoft Office (Word, Excel, Powerpoint, Publisher) and Moneris/POS Systems
- Must have intensity, enthusiasm and a high energy level
- Outgoing and proven self-starter and able to work unsupervised
- Strong administrative skills
- Excellent organizational and interpersonal skills
- Strong written and oral communication skills
- Ability to support a collaborative environment
- Ability to work well under pressure with minimal supervision
- Ability to maintain the highest level of confidentiality

Physical aspects include but are not limited to:

- Frequent lifting, pushing, and pulling of 50+ lbs
- Frequent ascending and descending of stairs, ramps, and ladders

Additional Information

What is in it for you?

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.