Hygiene Officer

Job description / Role

Job Purpose

The position is responsible for the implementation and maintenance of the hotel's Food Safety Program.

Key Interactions

Internally

Department Heads on topics related to Food Safety

- Stewarding.
- Housekeeping.
- Engineering.
- Property maintenance (if applicable).
- Culinary chefs/colleagues.
- F&B Directors/managers/colleagues.
- Banquet managers/colleagues.
- Front office/executive lounges.
- Receiving managers/personnel.
- Purchasing Director/team.

Externally

Third party/ External contractor with impact on activities related to Food Safety

- Pest control body.
- Night cleaning body.
- Waste collection/disposal body.
- NEA/Food establishment hygiene standard compliance regulator.
- Third party audit/Inspection organisation.
- Food suppliers.
- Compass (Third party staff canteen operator).
- Third party lab testing body.

Primary Responsibilities

IMPLEMENTS FOOD SAFETY PROGRAMME

- Ensures the basic hygiene standard for Culinary and F&B outlets are complied.
- Implements the food safety system, ie; HACCP system, EHC audit requirements.
- Trains and develops awareness and communicates food safety requirements.
- Conducts on site outlet's hygiene and food safety audits/inspection.
- Develops food safety documentation and visual aids (posters for communication, awareness and ensuring competence of staff in food safety prorgamme).
- Maintains yearly licensing, HACCP system compliance by NEA in compliance to a licensed A grading and hygienic premises.

VEIFICATION OF FOOD SAFETY PROGAMME

- Plans, initiates and follows up on verification programme for third party lab testing.
- Analyses and recommends actions on verification programme for food testing and inspection outcome.
- Audits/Inspects the colleague dining room's operation on it's hygiene standard.

MONITORING AND MEASUREMENTS

- Calibrates thermometers for all outlets where critical control points are implemented food safety use.
- Follows up on status of corrective actions related to food safety complaints.

CORRECTIVE AND PREVENTIVE ACTIONS

- Performs suppliers audits and follows up on corrective actions related to food safety problems.
- Follows up and investigates all food safety related complaints and recommends action plans for prevention or corrections.

Main Complexity/Critical issues in the Job

- Coordination with inter departments on food safety requirements required for EHC audit compliance, especially on areas that are impacted on Engineering - property maintenance follow up.
- Supplier controls and consistent operation and hygiene compliance
- Handling of Food Safety related issues from Guest feedbacks/incidents

Requirements

Profile

Knowledge and Experience

- Diploma in Chemical Process technology and Diploma in Advance Food Technology Completed First Year Module Only.
- Minimum of 2 years of relevant experience in the hotel industry.
- Strong working knowledge of Microsoft Outlook, Microsoft Office.
- Knowledge of Food safety regulations and the applicable legislations.

Competencies

- Good interpersonal skills with ability to communicate with all levels of employees.
- Service oriented with an eye for details.
- Ability to work effectively and contribute in a team.
- Good presentation and influencing skills.
- Multicultural awareness and able to work with people from diverse cultures.
- Flexible and able to embrace and respond to change effectively.
- Ability to work independently and has good initiative under dynamic environment.
- Self-motivated and energetic.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.