Ref: RP887-606

Job description / Role

Employment: Full Time

Key Responsibility

- Actively Monitor IT Service tickets, Mails and respond
- Monitor Data Replication and issues in the assigned company/companies.
- This includes Sales, Transfer Orders and Staff Changes
- Check/Transfer sales posting issues in Designated company/companies
- Data director Installation and setting up data replication for new Shops in designated company/companies
- Traffic Counter Configuration and server sync
- Monitor data replication from overseas companies and if required take appropriate action/corrective measures in consultation with DBA or IT Manager
- Support Shop staff in X-Store related issues
- Handle issues related to Warehouse Management System
- Create/maintain Store database new and existing stores
- Create Point of Sales systems for new stores; test all the peripherals before dispatching the same to the store
- Actively monitor and resolve Promotion/Gift Voucher related issues


- Monitoring of schedulers, take corrective action
- Coordinate with other regional IT teams for data replication activities and projects
- Report new issues relating to the point-of-sale system to the DBA/IT Manager
- Maintain and manage Oracle Database system for Warehouse Management
- Deployments / Initial application testing
- Visit Stores/Warehouse as per requirement for IT system setup/troubleshooting
- Office 365 account configuration, troubleshoot O365 related issues.
- Email Archiving, Ms-Teams configuration, Data Backup & restoration
- System setup for New Employees
- Implement and assist in IT projects and other assigned regular activities.

About the Company

The Apparel Group is a global fashion and lifestyle brand conglomerate residing on the crossroads of a modern economy - Dubai, UAE. The mercurial growth in the last 17 years has been by acquiring a host of world class fashion labels from around the world - Nine West, Tommy Hilfiger, Kenneth Cole, Aldo & Tim Hortons just to name a few.

Today the group caters to thousands of eager shoppers through its over 1530 stores, 75 International brands and employing 12,000 multi cultural staff in over 4 continents. Apparel believes in turning dreams in to reality and we give everyone - our customers, our stakeholders, our employees - an equal opportunity to do so.

Apparel group has carved its strong presence not only in the UAE, Kuwait, Qatar, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Poland, Singapore, Jordan, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines.

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