IT Manager - Hotel

Job description / Role

Company Description

Rixos Qetaifan Island North

Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country's biggest draws will be Qetaifan Island North's Waterpark attraction. The Rig 1938 is the world's highest tower of its kind, reaching 82 metres.

Job Description

IT Manager

The IT Manager is responsible for overseeing all aspects of IT within the hotel establishment. This role involves implementing, maintaining, and optimizing technology systems to enhance operational efficiency and guest satisfaction. The Manager collaborates with various departments to ensure seamless integration of technology solutions that meet the hotel's needs and standards.

- Oversee the design, implementation, and maintenance of the hotel's IT infrastructure, including networks, servers, hardware, and software systems.
- Ensure the availability, security, and reliability of IT resources to support daily operations.
- Manage user accounts, permissions, and access controls for various software applications and systems used within the hotel.
- Collaborate with department heads to identify technology needs and opportunities for process automation or optimization.
- Develop and implement data management policies and procedures to safeguard sensitive information and comply with regulatory requirements.
- Monitor data backups, disaster recovery plans, and cybersecurity measures to protect against data loss or breaches.
- Foster a culture of continuous learning and skill development to empower staff to leverage technology effectively.
- Assist in the development of IT budgets, forecasts, and expenditure plans in alignment with the hotel's strategic objectives.
- Monitor IT expenses, identify cost-saving opportunities, and optimize resource allocation to maximize return on investment.

Requirements

Qualifications

- Bachelor's degree in Information Technology, Computer Science, or a related field; relevant certifications preferred.
- Proven experience in IT management or a similar role within the hospitality industry, preferably in a hotel or resort setting for at least 4 years.
- Strong technical proficiency in network infrastructure, system administration, and software applications commonly used in the hospitality sector (e.g., property management systems, point-of-sale systems).
- Project management experience with the ability to prioritize tasks, manage deadlines, and lead cross-functional teams to deliver IT projects on time and within budget.
- Knowledge of data protection regulations (e.g., GDPR, PCI DSS) and cybersecurity best practices to ensure compliance and mitigate risks.
- Flexibility to adapt to changing technology trends and operational needs in a dynamic hospitality environment.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.