Job description / Role
We are looking for a qualified senior IT- Sales account manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales. As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow our business by building successful, long-term client relationships.
• Manage a portfolio of accounts to achieve long-term success
• Develop positive relationships with clients
• Act as the point of contact and handle customers’ individual needs
• Generate new business using existing and potential customer networks
• Achieve sales account targets, aligned with company objectives
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
• Suggest actions to improve sales performance and identify opportunities for growth
• Proven work experience as a Sales account manager
• Hands on experience in sales and an ability to deliver excellent customer experience
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• Strong Business acumen with a problem-solving attitude
• BSc degree in Business Administration, Marketing or relevant field
About the Company
QDS has strengthened its play and expanded its presence in the regional IT solutions, services and support market by building long-term relationships with customers and principals.
Since its inception in 1983, QDS has been growing from strength to strength blending the latest of technology with impeccable business acumen and meeting the most challenging requirements of a fastevolving IT landscape through strategic joint ventures, world class vendor alliances, extensive and strategic vertical focus and a well trained and talented workforce of over 150 professionals.
Today, QDS provides a wide range of fully integrated IT based business solutions that addresses almost the entire market spectrum, spanning various verticals like Banking and Finance, Healthcare, Government, Education, Oil and Gas, Telecommunication and Private sectors backed by high quality customer Support.