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Job description / Role
• The ITS Operators will observe, monitor traffic patterns and identify the conditions that may lead to congestion and apply tactical interventions through ITS systems to keep traffic moving, inform customers of route options and reduce driver frustration – frustration leads to accidents and poor driver behavior both of which are safety issues.
• Use ITS to improve safety for all road users, pedestrians and those who work on the roads network.
• Manage incidents and weather-related issues that impact the roads network in a safe and confident manner using proven skills and previous experience of operating safety critical systems.
• Work shifts over a 24/7/365 period which will require operators to attend work during any shifts.
• Ensure to follow the Policy, Process and Procedures applicable to the role.
• Operate complex Road Management ITS and safety critical systems.
• Perform assigned operator functional roles.
• Monitor the assigned network area of roads.
• Escalate issues to the appropriate RMC Supervisor.
• Monitor the CCTV systems and manage incidents.
• Carry out Dynamic Message Sign setting.
• Manage Road Closures and Traffic Diversions
• Liaise closely with internal and external teams to share information
• Provide operational support for Major Events, abnormal Loads/Hazardous Loads.
• Monitor weather and Severe Weather Response Plans
• Monitor congestion in Roads and Roads Network Optimization.
• Carry out Tunnels Operation.
• Ensure to be professional at all times and ensure that control room issues are not discussed or shared outside of the control room.
• Ensure the security of data, systems and facility security at all times.
• Ensure adherence to Quality and Health and Safety in work and other Company procedures and comply with any new work instructions.
• Perform other duties/ tasks as required.
Requirements
• Minimum Diploma or equivalent in relevant Subject.
• Holder of current/valid Qatar Driving License.
• Minimum of 3 years’ work experience in a similar position.
• Experience of working in a roads control room is preferred.
• Ability to learn the operation of complex ITS systems / safety critical systems.
• Experience of working to a shift pattern preferred.
• Knowledge of multi software platforms and modular system operation preferred.
• Ability to communicate verbally and in writing in English is essential.
• Ability to communicate verbally and in writing in Arabic is preferred.
About the Company
CDM Smith provides lasting and integrated solutions in water, environment, transportation, energy and facilities to public and private clients worldwide. As a full-service consulting, engineering, construction, and operations firm, we deliver exceptional client service, quality results and enduring value across the entire project life cycle.