Laundry Supervisor - Waterpark

Job description / Role

Rixos Qetaifan Island North

Opening mid 2022, Rixos Doha Qetaifan will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Slated to make its debut right before the World Cup, Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country's biggest draws will be Qetaifan Island North's waterpark attraction The Icon Tower, the world's highest tower of its kind, reaching 82 metres in height.

Laundry Supervisor Park Services - Waterpark

This position is responsible for managing the Water Park laundry operation effectively and efficiently ensuring excellent laundry/dry-cleaning services. To also ensure quality controls are in place and manage colleague service inquiries.

What's in it for you:

- Be part of a unique and complex resort in Qatar
- Take advantage of opportunities to be recognized for your professional contributions
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing:

- Conduct daily briefings, supervise, and train staff in day-to-day laundry operations
- Ensure guest laundry, dry cleaning and pressing is completed according to department standards and procedures
- Manage overall daily operations of the Laundry Department
- Ensure quality controls are in place for all laundry processes, rejecting any exceptions
- Maintain cleanliness of the laundry area
- Train, develop, and appraise the laundry team
- Ensure uniforms, shoes and housekeeping supplies are ordered and controlled in line with Business and Events
- Carry out stock takes
- Ensure par stocks are maintained
- Take receipt of stock and ensure safe storage
- Manage colleague service issues quickly and effectively
- Oversee the issuing of uniforms via a requisition system
- Ensure team members adhere to all Health and Safety Regulations
- Carry out any other reasonable task set by the Water Park management
- Conduct uniform inventory monthly
- Assist all staff at the laundry counter for any service request.
- Keep an updated inventory of laundry detergents, equipment, supplies and sewing kits.
- Check all laundry machinery to ensure that all filters are cleaned regularly, and press covers are in good condition; report any machine defects to Engineering
- Check the handover logbook and follow up any outstanding issues.

Other Responsibilities:

- Be well versed in Water Park fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Always maintain a high standard of personal appearance and hygiene
- Perform other reasonable duties assigned by the assigned by the Management
- Establish and maintain effective employee working relationships

Requirements

Your experience and skills include:

- High school education
- Minimum 2 years of experience in a similar capacity
- English - oral and written skills
- Building teamwork and developing others
- Knowledge on Laundry procedures and standards

Competencies:

- Service oriented with an eye for details
- Ability to work effectively and contribute to a team
- Self-motivated and energetic
- Must be well-presented and professionally always groomed
- Ability to multitask
- Problem solving and decision making
- Knowledge on cleaning products, equipment, and machine
- Able to develop rapport with colleagues and management staff
- Understanding and ability to work in a multi-cultural environment

Your team & working environment:

At Accor, we are Heartists!
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Qetaifan Island, Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!

Our Commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.