Job closed
Ref: OP853-268
Job description / Role
About Ooredoo:
Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!
About The Business Unit:
Consumer Sales is the company's acquisition department and consists of Own Retail, Distribution, Premium Dealers, SSMs, Franchise and kiosks and plays a vital role in long term business value creation through achievement of Sales, Revenue, Profitability and Customer Satisfaction. Retail channels plays a vital role in supporting company's acquisition, revenue and customer experience KPIs. The retail shops are responsible in providing customer an excellent service and thereby managing the retail shops in a manner that is customer focused is vital especially for a fully integrated service provider.
About The Role:
This role is responsible for driving acquisitions, revenues, customer experience and Ooredoo's image in the market through the assigned Retail shop.
If you would like to view the full role profile please click here
About The Person:
You should have at least
- 10 Years of experience in sales & customer service preferably in a telecom organization.
- Proven ability to deliver high degree of customer satisfaction
- Good knowledge of telecoms products and services
- Good know how of billing and inventory systems used in store operations Knowledge about sales and marketing techniques
Requirements
Minimum Qualification:
- University degree preferably in Business Administration or equivalent
Note: you will be required to attach the following:
- Resume / cv
About the Company
We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.
Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012.