Meeter /Greeter (Banking )

Job description / Role

- Greet and answer inquiries from persons entering the branch
- Extensive understanding of the bank’s products and services and the customer’s current relationship
- Effectively educate and guide the customers to enhance the usage of the bank’s alternative delivery channels
- Manage the wait time of branch platform area with friendly interaction with the customers to track the service indicator
- Handle all walk-in customers at the branch by either directing them to appropriate counter of by resolving their inquiries
- Cross sell bank’s products and services to walk-in customers through proactive approaches
- Provide basic information on all bank products and services
- Enhance usage of alternative delivery channel

Requirements

- The employee will work in shifts and the working hours will be from Saturday – Thursday from 09:00 am to 03:00 pm, morning and the next week from 03:00 pm to 09:00 pm evening shift.
- Holidays are only 2 Fridays each month.
- We will pay an overtime for the staff who’s assigned to work in shifts branches.
- Must have at least two years of experience in the banking sector

About the Company

Vistas Global is a diversified group of businesses with interests in technology (Vistas Global WLL, Momenta WLL), human capital, media (Vistas Media ME-FZ LLC), digital, food & beverage (Nushi, Haagen Dazs, Caliburger, Kamats), engineering (Vistas Security, Vistas Engineering) and real estate.

The group was founded by Suraj Thampi, an entrepreneur who pioneered the business process outsourcing concept in the Middle East in 1998. Having successfully built and sold three companies previously, Vistas is now his fourth venture in the region. In a short period of time, Vistas has emerged as one of the largest professional service companies in the region, employing over 1,300 people across 5 continents, 8 Offices and 5 Time Zones.