Job closed
Job description / Role
Our SEs have specialist and industry knowledge to help our customers build their cloud journeys. In partnership with sales, we collaborate with our customers to inspire them with an innovative solution roadmap to drive outstanding ROI in their businesses.
This role will be aligned to Oracle CX - Customer Experience Applications Pillar in the United Arab Emirates.
What Will You Do?
- Partner with sales teams across all stages of the sales cycle to articulate the business value of Oracle
- Leverage industry knowledge to recommend relevant and innovative solutions that support your customers’ desired outcomes
- Ensure customers’ key business requirements and motivations are fully understood and addressed
- Design, present and articulate Oracle CX - Customer Experience Solutions to a variety of external and internal stakeholder audiences
- Focus on overcoming obstacles to achieve the customers’ desired outcome
- Stay up to date and increase your skills and knowledge in CX - Customer Experience and modern demonstration techniques
- Address the competitive landscape and handle objections
- Ensure a smooth handover for a successful customer implementation
- Represent Oracle as a credible expert, providing current and new product information through workshops and at customer or industry events
- Drive the strategic growth of EMEA Applications through an active contribution to the SE community
What Skills Do You Need?
- Excellent communication and presentation skills
- Innovative thinking
- Strong collaboration skills
- Networking skills
- Drive and resilience
- Curiosity
- Emotional intelligence
- Ability to self-manage
- Ability to translate complex customer needs into business solutions
Requirements
Experience & Qualifications
- Extensive knowledge of business applications (preferably Vertical Sourcing Solution, Manufacturing and Maintenance Applications)
- 7 years of experience as pre-sales or implementation consultant in enterprise transformation projects in private sector corporations, conglomerate and/or 4 years business experience in CX - Customer Experience (Industry Qualification is a plus)
- Understanding of Oracle’s Cloud strategy and the SaaS marketplace
- Sales methodology knowledge, including processes and disciplines
- Ability to apply technology to drive innovation, experience in utilising design thinking and customer journey mapping a plus
- Bachelors / Masters degree or equivalent desirable
- Fluent in English (other languages such as Arabic are a plus)
- Travel within GCC is required, approx. 30%
- Experience in implementing and/or advising clients on Oracle CX - Customer Experience Application
Detailed Description and Job Requirements
- Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
- As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction.
- Acts as a technical resource and mentor for less experienced Sales Consultants.
- Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Sales Consultants.
- Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.
- Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.
- 3 years vendor (sales and marketing) experience.
- 7 years business experience with relevant computer applications or database/tools.
- Ability to implement the most advanced product features.
- Thorough knowledge of system and application design.
- In depth knowledge of competitors.
- Demonstrated project management skills.
- Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques.
- Ability to persuade others through presentations, demonstrations, and written communication. Ability to travel as needed.
- A/BS degree or equivalent, advanced degree highly desirable.
About the Company
Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models - including public, on-premises, and hybrid clouds - to ensure that technology flexes to the unique needs of a business.
Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.
More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation.