Outlet Manager - Thai Speaker

Job description / Role

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

\"Why work for Banyan Tree Doha?
Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views.

Job Description

- Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
- Preparing schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
- Conducting regular training sessions with the assigned team in line with the departmental SOP's
- Evaluating the performance of the assigned team and initiate internal development and promotions
- Maintaining a professional and friendly relationship with the outlet patrons
- Establishing and updating the outlet's database of regular guests
- Touring the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
- Being actively involved in the outlets promotional activities.

Requirements

Qualifications

- Preferably Thai national or Thai speaker
- Three to five years' experience in all facets of hotel Food & Beverage operations including a minimum of two years leadership experience in a luxury hotel environment is required
- Strong knowledge of wine and fine dining service is required
- At least 1 year's international experience in a luxury hotel environment is preferred
- A degree in Hospitality Management or Restaurant Management is preferred
- Proven ability to focus attention on guest needs, remaining calm and courteous at all times in a demanding and fast paced environment is required
- Proven strong supervisory/leadership skills and the ability to meet high levels of service excellence
- Proven ability to work cohesively as part of a team in a multi-cultural, diverse environment
- Strong communication and organizational skills are required
- Excellent organizational skills with ability to prioritize and multi-task is required
- Knowledge of Delphi, Micros POS Systems and MS Office applications are required

Additional Information

What is in it for you?

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.