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PMO and Service Delivery Manager

Michael Page


Ref: HP350-4013

Job description / Role

This is a highly visible leadership role focused on running both the PMO function and the Service Delivery team.

It will involve a mixture of team management, PMO leadership, process and structure improvement and high level account management.

Client Details

Multinational Systems Integrator with strong Middle East presence.


* Establish & Improve Services Delivery Processes
* Manage Customer Expectations
* Create Cost-Effective Systems
* Build Partnerships
* Assign project manager for the delivery of Business Solutions and Platform Solutions Services projects
* Review and report services portfolio status with services managers
* Increase resiliency to market demands
* Improve quality of service for IT consumers
* Define, manage and align with branch vision the bid management functions
* Process and bid management support offerings.
* Solution Quality Assurance
* Define, manage and align with branch vision the following PMO functions:
* Project Management Methodology
* Project lifecycle
* Unified processes and templates
* Estimation models
* Project Governance
* Enforce policies and processes
* Aligning PMO processes with Quality processes
* Project Management Tools
* Implement Enterprise Project Management System
* Consistent Project repositories for GBM assets
* Select and evaluate other project related tools
* Resource Management
* Assigning and releasing project resources
* Manage resource performance
* Planning support
* Scope review and scope planning
* Time and risk planning support
* Training and Education
* Evaluate and plan resource training and education
* Standards and Metrics
* Determine metrics and KPI requirements
* Introduce, use and manage metrics

Job Offer

* Highly competitive salary package plus benefits on offer for the best candidate


Qualifications & Education Requirements

* MUST HAVE 10+ years of experience in PMO / Project Management capacity
* MUST HAV experience working for an IT Services or IT Systems Integrator
* PMP, PgMP / PfMP and Agile certifications
* Degree in Computer Engineering / Computer science

About the Company

Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.

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Project Manager salaries in Qatar

Average monthly compensation
QAR 26,000

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