Recruitment Delivery Manager

Job description / Role

Recruitment Delivery Manager - Qatar Airways - Doha

In the role of Recruitment Delivery Manager, you will be aligned to a specific business area within Qatar Airways Group with ultimate accountability for ensuring that they have the right people, in the right place, at the right time to execute their business plans. The role will provide expert recruitment advice, workforce planning, decision making support, market intelligence and insight.

Whilst leading and managing a team of recruiters, you will act as a single point of contact for all recruitment delivery within your perimeter ensuring the right hiring decisions are made for the right reasons.

You will define the recruitment strategy and will be accountable for delivering it, driving continuous improvement in key performance indicators (quality, speed and cost of hiring). You will also deliver a number of business critical requisitions.

* Lead and manage a team of recruiters that is focused on hiring and mobilising top talent for all Functions and Subsidiaries of the Qatar Airways Group
* Influence key stakeholders to align expectations to the external marketplace
* Present analysis of key headcount trending for Recruitment and external market data at Talent Management meetings to inform headcount decisions
* Ultimately accountable for ensuring the delivery of output metrics covering: new hire attrition rates, quality of hire, target start dates and customer satisfaction for all hires for assigned business area.
* Personally own the full recruitment lifecycle for assigned business area, from requirements definition, sourcing, selection through to overseeing on-boarding
* Personally assess candidates’ competence, cultural fit and motivation, and present robust shortlists with an appropriate mix of Internal, external, active and passive candidates
* Create, present and own strategic improvement plans for the assigned business area based on customer feedback, market intelligence, business needs and recruitment knowledge

Requirements

You will have a Bachelors Degree or higher and will be an expert with 7 – 10 years experience in an HR Recruitment environment with at least 3 years in a Management role.

You will have the proven ability in demonstrating flexibility to meet the changing demands of the business and be capable to negotiate and influence others with a strong focus on delivery. You must have the initiative to solve recruitment problems constantly interacting with internal stakeholders. You will have strong mentoring and coaching skills and the ability to train and develop others. You will also have the ability to support project management within a multicultural environment.

An articulate communicator and professional, you will have substantial experience of partnering with senior hiring managers to deliver recruitment goals and objectives.

Experience in volume recruitment is strongly preferred.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.