Job closed
Ref: GP219-125
Job description / Role
Description
- Takes decision on the quality standard maintained in the outlets in consultation with the Brand principle and the Brand Manager - Hospitality division
- Responsible for providing a warm and friendly welcome to the guest.
- Take table reservations and effectively control the flow of guest in the restaurant ensuring maximum turnover.
- Receive guest feedback and monitors guest satisfaction.
- Report any problems in the surroundings
- Perform all opening / running / closing duties.
- Ensure that sufficient number of menus are available at all time and are in proper condition.
- Ensure complete understanding of the operation philosophy of each of our restaurants and conveys the same to enquiring customers.
- Share knowledge of all products i.e. food and drinks.
- Act as a role model to new Employees by displaying a high level of professionalism and integrity.
- Ensure timely table visits are done to ensure smooth operations and collect guest feedback on the dining experience
- Strictly abide by the brand's grooming standards
- Has to represent as a Brand Ambassador to the guest
Requirements
Requirements
- Bachelor in Hotel or Restaurant Management or any related discipline.
- Minimum of 5 to 6 years of experience in premium restaurant brands, 2-3 yrs of which are in a managerial capacity
- Proficient in MS office suite
- Fluent in English both written and verbal. French/Arabic is a plus.
- Well-presented and able to communicate effectively at all levels in the organization
About the Company
The Ali Bin Ali Group is a privately owned company with a heritage that dates back to 1945. Our roots began with a vision to provide quality international products and services to the people of Qatar. Today our Group is one of the largest retail and distribution companies in Qatar. We are also proud to say we have a long-standing reputation for building successful partnerships with the world's leading brands across a diverse range of business activities. This success is born out of our unwavering commitment to the long-term development and strategic growth of not just our Group but also that of our partners.
Our knowledge of the market is unrivaled. That is what keeps us ahead in an environment of phenomenal growth in Qatar. The Ali Bin Ali Group has evolved and grown in response to Qatar's diversifying requirements.
As a Group, we thrive on innovation, which is the key to our consistent market share results and achievement awards. The Ali Bin Ali Group operations are currently local but our standards are International. Our partners and competitors credit us with an impeccable reputation and with excellent public and private sector relationships. But from our perspective our most important affirmation comes from customer satisfaction across each of our Group's business divisions.