Sales Executive

Job description / Role

Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.


- Assists the Sales Team and Director in achieving the sales target
- Solicits group, transient and/or banquet business, and reach consistent achievement of sales objectives
- To take part in all sales-related activities, and to effectively sell all aspects of the hotel. Participates in tradeshows, conventions and promotional events.
- Develop new and maintain existing business accounts through the preparation and execution of action plans. Including establishing parameters, quotes and negotiate prices and seal contracts
- Develop and maintain contact with local business generators, meeting and convention planners, Visitors/Convention Bureau, travel agents, tour operators, airlines, corporate accounts and other procedures closely.
- Analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business
- Develop and maintain customer accounts to drive business into the hotel and to increase market/customer share in all revenue streams
- Negotiate room rates and packages with corporate clients
- Promptly respond to customer queries in a professional manner, maintaining high level standards of service and client relationships. Handle the issues regarding to accounts/potential accounts as assigned.
- Conduct sales calls to existing and prospective accounts as per areas assigned by DOSM.
- Maintenance of all sales activities and account information in the Sales Database.
- Maintain high profile within the travel industry and foster relationships with accounts in the Market.
- Ensure companies of which you are responsible are being tracked in accordance with their room night targets on a monthly basis and report as per the guidelines set out by the DOSM.
- Preparation of weekly/monthly reports as requested Director of Sales and Marketing.
- Conduct site inspections and host familiarization visits when required.
- Attend review meetings with Sales Team and Management to discuss results versus goals in the annual sales call plan and company sales strategy.
- To be flexible to carry out other duties and assignments as requested by the DOSM.

Requirements

Qualifications

- Relevant sales experience is must.
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Excellent communication & organizational skills
- Strong interpersonal and problem solving abilities
- Outstanding upselling skills
- Highly responsible & reliable
- Motivated & results oriented team player
- Highly proactive & determined

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What is in it for you:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Accor Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities

Your team and working environment:

- Dynamic working environment
- Defined career development path
- Friendly and supportive team

Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.