Security Operations Manager for an International IT Security Company

A Leading Recruitment Agency in UAE

Doha, Qatar

Ref: RP713-972

Job description / Role

Security Operations Manager up to 30k Aed for an International It Security Company in Qatar

- Manage security operations for a Tier 1 customer
- Manage a team – Onsite and Offshore
- Prepare and implement SOPs, provide L1/L2/L3 support and meet KPIs / SLAs
- Contact with the customer as focal point for all high priority & major incidents reported
- Provide first line supervision to direct reports
- Develop and administer SOC processes and review their application to ensure that SOC’s controls, policies, and procedures are operating effectively
- Provide management oversight for the identification, triage and response of events or incidents of apparent security breaches
- Produce and review aggregated performance metrics
- Manage and increase the effectiveness and efficiency of the SOC, through improvements to each function as well as coordination and communication between support and business functions
- Play a significant role in long-term SOC strategy and planning, including initiatives geared toward operational excellence
- Plan, coordinate, and control the restoration of simple, complex or high impact of system problems that occur within the production environment of client's systems
- Handle conflict situations and make critical decisions while driving incidents
- Develop strong working relationships with support teams and management
- Provide oversight of the 8x5 SOC and Security Tools Engineering teams to support security monitoring, protection, and delivery of security services for the clients
- Responsible for overall situational awareness, security posture, and overall dedicated onsite position with the client
- Management of resources to include personnel, budget, shift scheduling, and technology strategy to meet SLA’s
- Track SLA compliance
- Escalation management and organizational focal point for critical incidents
- Manage and ensure timely response and investigations of security events
- Develop, and implement, and oversee SOC standard operating procedures to guide daily activities
- Creation of dashboards, reports, and metrics for executive management
- Measurement, tracking, and reporting of security incidents
- Escalation Management and organizational focal point for critical incidents
- Manage and ensure timely response and investigations of security events
- Overall delivery management
- Lead of meetings with technical, commercial, customer and executive level


- POSITION: Security Operations Manager
- SALARY: 30,000 AED all-inclusive, depending on experience and qualifications
- HIRING COMPANY: International IT Security Company
- WORK LOCATION: Doha, Qatar
- AVAILABILITY: Can join immediately will be prioritized

- Open to any nationality, Indian/Arabic is preferred
- Male/Female, 50 years old and below

- Bachelor’s/Master’s Degree in Computer Engineering/Information Technology/Security Administration/any related studies
- More than 10 years of relevant experience
- Previously/currently worked in a managerial role for a security/cybersecurity company/department/function
- Excellent knowledge of Logrythm platform
- Deep Technical knowhow SOC and various SIEMs
- Knowledge Base management and updating
- Experienced in managed IT and Security services design
- Knowledge of actual state of the art technical products and solutions
- Strong financial knowledge

- Capable of making critical decisions
- Taking responsibility
- Adaptive for corporate bid methods, techniques and tools
- Strong incident /problem management skills
- Good people management skills
- Communication, writing and presentation
- Leadership and management
- Risk management
- Working independently as well as cooperatively in teams
- Fluent technical and business English (additionally Arabic is plus)

About the Company

A leading recruitment agency in UAE.

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Operations Manager salaries in Qatar

Average monthly compensation
QAR 16,500

Breakdown available for industries, cities and years of experience