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Senior Manager Loyalty & Partnership

Ooredoo Group

Doha, Qatar

Ref: OP853-161

Job description / Role

About Ooredoo:

Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!

About The Business Unit:

Loyalty section within the Product Development & Services Department is responsible for developing the Consumer loyalty & retention framework and metrics, and lead propositions and activities aimed at maximizing customer value and minimize customer churn across all customer segments.

About The Role:

This role is responsible for for the E2E operations and the development as well as the exposure of the loyalty brands in the market; for all Ooredoo's loyalty programs customers' lifecycle; for all above and below the line communication regarding loyalty promotions and activities to relevant customer segments and ensure that the loyalty brands are aligned with Ooredoo's marcoms and have high media share in order to convey constantly Ooredoo's loyalty strategy and messages across the market.

Requirements

About The Person:

You should have at least

- 10 years' experience in brand communications and/or commercial operations with a telecom operator in the related area.
- Proven experience in managing brand strategy for loyalty programs.
- Excellent communication & interpersonal skills.

Minimum Qualification:

- Minimum requirement is a Bachelors degree in Marketing

Note: you will be required to attach the following:

- Resume / cv

About the Company

We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012.

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