Job closed
Ref: NP316-473
Job description / Role
Purpose: Manages the client service, people development, merchandising, and operational functions of the store and ensures the adherence to the concepts and culture, ensuring maximum profitability. Previous experience in luxury or beauty brands is a must.
Budget and Business Results:
• Forecast sales and payroll with District Manager to drive store results.
• Maintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals.
• Develop strategies to grow the business, leveraging client loyalty program, events, product knowledge and services.
People Development/Human Resources:
• Recruit, interview, and hire staff members.
• Ensure that a coaching culture is present in the store, where everyone receives timely acknowledgement for their successes and feedback on areas of opportunity.
Training
• Conduct staff training classes as necessary.
• Ensure that product knowledge training is scheduled and successfully completed. Build a bench of cast members with advanced product expertise in each world.
Merchandising:
• Ensure that merchandising concepts are set up and maintained at all times.
• Set-up and review merchandising presentations and animations that adhere to and enhance standards.
Operations:
• Train staff and enforce cash handling and shortage prevention procedures.
• Ensure that standards of safety and cleanliness "back stage": stock room, lockers, kitchen, bathroom, etc., are maintained.
Requirements
Experience Preferred
• 2-5 years retail/service experience dependent on store’s volume.
• Excellent leadership and management experience required.
Minimum Educational Level
• College degree preferred.
• English is a must, Arabic is desired. Proficiency in a foreign language desirable.
Requirements of the Job:
• Able to work flexible days/nights/hours including weekends and holidays.
About the Company
Robert Walters is one of the world's largest specialist professional recruitment consultancies with 53 offices spanning 24 countries.
We've helped thousands of professionals find permanent, contract and interim roles with leading global corporations, small to medium sized companies and innovative start ups. Our specialist recruitment focus includes: accountancy and finance, banking, engineering, operations, legal, IT, sales, marketing, procurement & logistics, HR and support/administration.