Talent & Culture Executive

Job description / Role

Being a Pullman employee means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.

What's in it for you?

- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing?

The Talent and Culture Executives undertakes all the administration requirements for the Talent & Culture Department.

- To type, take minutes and dictation, draft letters, handle telephone calls, file and trace correspondence.
- To handle and direct employee inquiries professionally
- To maintain and upkeep the Employee Statistic list, Employee Address List.
- To assume office routine such as typing, processing of paperwork related to employment and separation.
- To maintain the Standard Forms inventory and re-ordering.
- To maintain the T&C Office's filing system.
- To maintain and upkeep the confidential files of all employees.
- To assist with the implementation and upkeep of all employee communication.
- To coordinate the Performance Appraisal system, Probationary Reports and Exit Interview Form.
- To prepare and maintain monthly distribution of Birthday Cards to Department Heads.
- To ensure all unsuccessful applicants receive a called reply within 48 hours of the interview.
- To be responsible for the proper filing of all internal and external applications on "Active Potential Candidate" files.
- To coordinate placement and follow-up of all recruitment advertisements.
- To arrange all interview appointments.
- To ensure all items on the joiners checklist are completed for every new hire.
- To assist in organizing regular employees sports and social activities.
- To coordinate the employee recognition program.
- To ensure a strong professional relationship with all levels of employees within the hotel.
- To prepare references for all resigning employees.
- To respond to changes in the Human Resources function as dictated by the industry, company and hotel.
- To carry out any other reasonable duties as assigned by the T&C Manager-
- To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.
- To provide friendly, courteous and professional service at all times.
- To maintain good working relationships with your colleagues and all other departments.
- To be aware of the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
- To comply with Qatar legislation as required.
- To respond to any changes in the department as dictated by the needs of the hotel.
- To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
- To attend training and meetings as and when required.
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
- To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel's policy on Fire, Hygiene, Health & Safety.
- To ensure that all potential and real hazards are reported and rectified immediately.
- To understand and strictly adhere to the Hotel's Employee rules & regulations.
- To report for duty punctually wearing the correct uniform and name tag at all times.
- Performs any other duties as assigned to him/her by management.
- Enthusiastic, courteous & helpful to colleagues & customers, good understanding of the job, adaptability & integrity, responsible with the willingness to overtake ownership, eager to learn & progress, team player
- Comply with hotel and department policies and procedures at all times & Carry out any other duties as when assigned by the Management of the Hotel and department.
- To participate in any Training/Developments schemes as recommended by Director of Talent and Culture.
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
- To demonstrate pride in the workplace and personal appearance at all times when representing the Hotel thus identifying a high level of commitment.
- To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook, rules & regulations and the Hotel's policy on Fire, Hygiene and Health & Safety.
- Comply with hotel and department policies and procedures at all times & Carry out any other duties as when assigned by the Management of the Hotel and department.

Requirements

Your experience and skills include:

- Previous hotel experience is an asset
- Payroll experience is a MUST.
- Strong administrative skills and document handling.
- Digital competency; Computer literate in Microsoft Office applications required
- Excellent interpersonal, communication and organizational skills
- Organized; Strong attention to detail
- Strong interpersonal and problem solving abilities
- Highly responsible, organized & reliable
- Ability to multi-task and work well under pressure
- Ability to work cohesively as part of a team while setting and completing individual deadlines
- Ability to focus attention on guest needs, remaining calm and courteous at all times

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.