Training Specialist

Job description / Role

Role Summary: You will be primarily responsible for delivering training courses and identifying external trainers as appropriate in the implementation of the Group’s training plans which will ensure the appropriate level of expertise to meet current and future needs of the business.

Role Description:
- Carry out continuous deployment of relevant training programs to Group employees (including orientation training programs) and thereby facilitate achievement of Group/ personal objectives.
- Provide timely information to external training providers and consultants, as applicable.
- Build and maintain strong and effective relationship with all other related units to achieve the Department’s goals/ objectives.
- Enable Group employees to develop/ enhance their skills and take on greater responsibilities in the future.
- Coordinate with the Training Program Developer to identify and analyze the individual, team and organizational training needs.
- Design and develop courses which address the identified training needs.
- Assist the line managers to identify training needs for their areas in order to develop an Annual Training Plan, which is consistent with senior management requirements and organizational strategies.
- Assist the department to upgrade quality standards for course design, development of annual training plan, training development processes to match international best practice on an ongoing basis.
- Deliver scheduled courses for enhancement of knowledge, skills and competencies of the participants.
- Ensure feedback is received from participants on the effectiveness of each training course or session, and act on the conclusions arising from these feedbacks so that the quality of training area is continually improved.
- Develop and make the Learning Resource Centre (LRC) a major self-learning option for employees in the Group.
- Create, develop and implement automated / online learning approaches to supplement classroom training or as an alternative channel. Also, provide all the required IT support to the Group’s employees for effective use of technology as a resource in achieving the Group’s objectives and strategies.
- Possess knowledge and application of training tools, techniques, frameworks and methodologies.

Requirements

The successful candidate will be a University graduate with a degree in Human Resources, Business or a related discipline.

In addition, he/she will demonstrate a minimum of 4 to 5 years experience in human resources within a bank entailing responsibilities of training services.

- Good oral and written communication skills in English and Arabic are essential.
- Experience of delivering both soft skills and technical banking courses is required.
- Candidates with a recognized L&D qualification and/or CIPD are preferred.

About the Company

QNB Group is the biggest bank in Qatar, and a leading financial institution in the Middle East and Africa is hiring.

QNB Group’s presence through its subsidiaries and associate companies now extends to more than 30 countries across 3 continents, providing a comprehensive range of products and services. The total number of staff is more than 28,000 operating from over 1200 locations.

QNB will assist you to take charge of your career with rich and varied opportunities to experience different parts of our global business and develop a valuable portfolio of skills and knowledge.