Audio Video Supervisor – Saudi

Job description / Role

Kempinski Al Othman Hotel

The spectacular new five-star Kempinski Al Othman Hotel Al Khobar offers sweeping views over the Al Khobar skyline. A wide range of rooms and suites are available, as well as 18 stunning, designer-styled apartments that combine the ultimate in elegance, space and comfort with all the services and amenities of a five-star hotel.

Audio Video Supervisor

To handle the running of day to day challenges in the scope of IT in the Hotel as per set standards, policies and procedures.

Key Responsibilities

- Solve technical and operational challenges in the scope of Audio and Video connectivity reported by users and guests.
- Solve technical and operational challenges in the scope of Audio and Video connectivity reported by users and guests.
- Monitor all Audio Video related equipment including the TV system and rectify or report for any issues.
- Follow Kempinski code of practice as related to operation of Audio & Video systems with a thorough knowledge of standards of operating procedures.
- In cooperation with the IT Manager, suggests on the existing and future systems being developed or implemented.
- AV Supervisor act as a first level of support for any system related issues.
- Soldering and cable termination and connections required for the AV operation.
- Maintain the TV system and make sure that the TV channels are working properly.
- To assist the IT Manager in all stages of the day-to-day operation of the Hotel.
- To support meeting room requirements for events and weddings.
- To manage and prioritize any AV problems, affecting either revenue and/or the guest for quick resolution and pro-actively seek for preventative maintenance.
- Follow up on and maintain knowledge of new systems that can help in streamlining the processes in the hotel.
- Maintaining the Audio Video system and support.
- Maintain complete record of the systems related inventory.
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
- To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel's policy on Fire, Hygiene, Health & Safety.
- To ensure potential and real hazards are reported and rectified immediately.
- To understand and strictly adhere to the Hotel's & Employee rules & regulations.
- To report for duty punctually wearing the correct uniform and name tag at all times.
- Perform any other duties as assigned to him/her by management.

Requirements

Desired Skills & Qualifications

- Diploma or graduated from the relevant field
- Ability to work and communicate to multinational environment
- English excellent oral and written

About Kempinski

The Kempinski name is proudly borne by a growing collection of distinguished properties around the world. As Europe's oldest luxury hotel group, we are committed to providing our guests with memorable journeys inspired by exquisite European flair. We believe life should be lived with style.

Each year, an increasing number of guests come to appreciate these qualities, as Kempinski adds new, exciting destinations in Europe, the Middle East, Africa, Asia and The Americas. While this growth reflects the strength and success of the Kempinski brand, the collection will remain a limited one, where exclusivity can be nurtured and individuality can flourish.

About the Company

The Kempinski name is proudly borne by a growing collection of distinguished properties around the world. As Europe's oldest luxury hotel group, we are committed to providing our guests with memorable journeys inspired by exquisite European flair. We believe life should be lived with style.

Each year, an increasing number of guests come to appreciate these qualities, as Kempinski adds new, exciting destinations in Europe, the Middle East, Africa, Asia and The Americas. While this growth reflects the strength and success of the Kempinski brand, the collection will remain a limited one, where exclusivity can be nurtured and individuality can flourish.

We believe that our prestigious, European heritage puts Kempinski in a unique position to satisfy the expectations of the stylish and discerning traveller. It's not just to simply provide a hotel bed and a meal, at Kempinski it's all about bringing a story to life.

Since 1897, our employees have been a part of creating history around the world. From historic buildings to the most avant-garde of modern architecture, our properties are the setting for some of life's greatest moments. We've witnessed historic meetings between world leaders, celebrities taking sanctuary in the world of privacy we create for them, and created incredible memories for guests on a 'once-in-a-lifetime' journey.

We are wholeheartedly committed to providing perfection for our guests at every moment and in every way. Perhaps it's something as life-changing as a wedding celebration, where our attention to detail and perfect service mean that your special day goes without a hitch. Or perhaps it's as simple as the note left on your pillow at night, which thoughtfully lets you know the weather tomorrow so you know how to dress in the morning. At Kempinski, we are each personally responsible for creating rich and meaningful experiences for our guests.