Business Development Manager

Job description / Role

The Company:

Our Client is a global provider of supply chain solutions serving the consumer goods, fresh food, beverage, manufacturing and retail sectors in more than 60 countries. They are currently looking to hire a Business Development Manager for their Riyadh office.

Duties & Responsibilities:

Manage and develop relationships with customers & prospects within assigned territory at different levels to improve customer satisfaction; protect and maximise revenue opportunities and minimise asset risk.


• Overall responsibility for profitability/ MOP in dedicated area for all customers operating in the territory
• Understand customer trends & operational plans, problems, opportunities & match to sell THE COMPANY’s products, services & value proposition
• Closely manage commercial terms of the contract with the customer to ensure revenue is adequately collected and that any program costs are well understood and anticipated by the customer
• Implement territory / account plans through prioritization provided by asset management and supply chain team in collaboration with Strategic Accounts, addressing any customer issues raised at the location level
• Create & manage sales funnel based on account portfolio and work leads with prospects in territory, converting new business opportunities
• Maintain continuity of business and ensure the accounts remain profitable
• Establish and maintain relationships at appropriate levels with customers and manage the interface between customer & THE COMPANY.
• Deliver high levels of customer satisfaction through a consistent service delivery to the customer
• Work closely with strategic account managers to implement account plans for strategic customers operating within the territory.
• Maximize time spent with customers by relinquishing administrative and transaction work to office-based teams
• Have overall revenue and (where practical to measure) profitability responsibility for the territory & work closely with office- based support team
• Deliver revenue budget
• Build solid relationships with accounts, decision makers, influencers and users
• Develop sustainable and profitable growth, deliver new business from portfolio
• Improve the NPS score of territory in line with Brambles targets
• Develop and implement agreed account plans for all major accounts
• Ensure that all business within the territory achieves Brambles profitability and return expectations. Where this is not the case, implement profit improvement plans.

Requirements

Qualifications & Experience:

• Bachelor’s Degree in Business, Manufacturing, Engineering or Related field
• 3-5 years customer facing experience
• Retail or CPG manufacturer experience an advantage
• Complex sales
• Experience of working with contract law and commercial finance Working knowledge of Six Sigma or other continuous improvement methodology
• Desire to deliver customer excellence & win new business
• Strong relationship building & interpersonal skills
• Flexibility in a changing market and culture
• Structured and disciplined individual, comfortable with detail and works well under pressure
• Presentation, communication, negotiation skills
• Supply chain knowledge
• Analytically minded with great attention to detail

About the Company

Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties. We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more. Concentrating our resources has created 5 distinct specialist divisions:

• Banking & Finance
• Human Resources
• Oil & Gas
• Construction
• Architecture & Engineering