Job closed
Ref: RP714-5613
Job description / Role
The position of captain waiter is dedicated to exceeding expectations of both internal and external guests to ensure the highest level of service is consistently provided.
What's in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Report to work on schedule time, wearing the proper uniform and name badge
- Maintain a clean and safe work environment
- Be aware of all hotel services and promotions in order to assist any guests
- Keep an up-to-date knowledge of the menus, beverage list and Refreshment Centre menus
- Conduct daily line-ups with colleagues to keep them up dated with all relevant information
- Ensure that standards are maintained and all documentation pertaining to standards are utilized (i.e. F&B Basics, Process Briefs, JTCs, etc...) each shift
- Check presence of staff and physical appearance
- Supervises and assists in service for VIPs/ SA etc...
- Check outgoing orders for accurate set ups
Requirements
Your experience and skills include:
- Warm and caring personality; previous F&B experience in the same position
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Excellent organizational skills and time management
- Strong knowledge in a variety of food and beverage settings
- Proven experience in managing an efficient business operation
- Possess strong administrative skills and knowledge of technology
Physical Requirements Include:
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 20 lbs.
- Frequent kneeling, pushing, pulling, lifting
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.