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Customer Operations and Analyst


Saudi Arabia

Ref: GP186-4460

Job description / Role

Charterhouse is working with a world leader in the healthcare industry who is looking to hire a Customer Operations Analyst to join their team in Saudi Arabia.

You will be responsible for managing supply chain planning processes and acting as an integrated link between multiple functions (demand management, sales & marketing, customer service, planning, warehousing & distribution, and finance). The role should ensure optimization of operational flows, performance measurement processes and results while supporting business service agreements.


The successful candidate should have a B.A. or B.S. Degree in business or other technical discipline. APICS certification an advantage along with a minimum 2 years of experience in operations planning, logistics or manufacturing. Proficiency in English, and Arabic as well as additional languages such as French or German is desired. You should have strong analytical and process improvement skills, be proficient in use of Microsoft Office package tools and have excellent communication and interpersonal skills.

About the Company

The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney.

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