Job closed
Ref: HP350-5586
Job description / Role
To manage the assigned sections/areas in order to provide customers with high service, support and advise.
Client Details
Our client is a leading global multinational within the FMCG industry.
Description
* Customer Service Management - manage overall operational activities, monitor KPIs, ensure effective implementation of processes and procedures
* Customer Operations Management - monitor the assigned customer operations processes to identify issues and to improve overall effectiveness
* Act as a liaison between sales, supply chain and operations teams
Job Offer
An attractive package with benefits.
Requirements
* The successful candidate would have minimum five years of experience working within an FMCG company leading a team of Customer Service representatives.
About the Company
Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal
The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.