Director

Job description / Role

Strategy and Transformation Director – power and utilities required for a Leading Management Consultancy in Riyadh, Saudi Arabia

• As part of the Operations and Strategy Team, you will be responsible for business development & delivery activities across the Middle East, including strategic transformation, operational improvement, cost reduction & process design projects.
• You will get involved in writing proposals and lead end-to-end consulting engagements in the Utilities and Power Sector with a focus on the latest trends in Digital Transformation.

Requirements

Requirements:
• You will ideally have experience working with a Utility & Power Company and a Management Consulting firm.
• 10-15 years experience, with a Masters Degree/ MBA/ or Ph.D./ in areas such as Economics, Business Management, ICT, Engineering, etc.
• Well updated with the current trends in the Utilities and power Spaces specifically related to digital strategies/ transformation.
• You will have experience with the development and implementation of digital strategies and operating models in the Utilities & Power Sector.
• Expertise in customer relationship management in utilities & power (including the use of mobile, social media and web interfaces, customer insight and analytics and multi-channel customer experience transformation, channel mix strategy and channel optimization, CRM and or social CRM, social media and mobile platforms, customer insight and analytics, customer service, e-Commerce and how digital can be applied to network operations)
• Experience in digital technologies, how these are transforming the utility business, and the elements impacted by the change (including metering, smart grids, product information management, pricing and regulatory reforms, product innovation, customer operating model and technology strategy, etc.)
• You will have experience with the development and implementation of strategies and operating models in the utilities and power sector, including experience in partnering with the business at all levels and building the necessary internal and external relationships to secure change across the value chain from generation, through transmission and distribution to the retail/customer experience front end
• Experience in managing, guiding, and developing junior team members
• You will have strong quantitative, strategic, and financial analytical skills with the ability to understand complex information and communicate it in a non-specialist format to our clients’ operational business units
• Expertise in conducting strategic analysis, supporting policy development, and a good understanding of current market trends and technology awareness of region-relevant technologies as well as sector policies to enable transformation, including use of digital, analytic, and information management in the utility industry
• Experience in strategies across the supply chain and procurement optimization, process improvement, operational excellence, business process re-engineering, operational due diligence, and post-merger integration.
• Excellent organizational skills, including the ability to prioritize work whilst being resilient and being able to cope well under pressure and meeting tight deadlines
• You will have excellent written and oral communication skills, be fluent in English, and (preferably) proficient in Arabic
• You must be willing and able to travel within the Middle East and worldwide as our projects dictate, and be comfortable working in the cultural environment specific to the UAE, KSA, and other GCC markets.

About the Company

Building businesses, changing lives

At Tandem, we’ve built a vast network of top-tier professionals across the globe. We empower businesses to thrive by delivering unmatched talent solutions. With our global reach, collaborative approach, and unwavering commitment to excellence, we drive transformative growth and shape exceptional teams.

Who we are.

We are a team of industry experts, driven by a passion for innovation and excellence. We are dedicated to providing unique talent solutions and nurturing collaborative partnerships that redefine success.