Ethics & Business Conduct Manager

Job description / Role

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Risk & Quality (R&Q)

Management Level
Manager

Job Description & Summary
The Ethics and Business Conduct team form part of the ME firm's Risk & Quality team and report to the Ethics and Compliance leader.

Our vision is to promote strong ethical behaviour and a trusted speak up culture whilst protecting the Firm's reputation. This covers what work we do, what we deliver, and how we perform our work, including behaviours and decision making.

Strong ethical behaviour is driven by a focus on our Purpose, our Values and our Code of Conduct.

This is a great opportunity for a manager to gain exposure to staff from across the whole firm, managing and raising awareness of Ethics and reputational risks relating to integrity, objectivity and business conduct.

The successful candidate will also have the opportunity to:

- Be a key part of the ME Firm's Ethics & Business Conduct team providing ethics guidance to staff with a view to achieving a consistent approach to the application of our Values and Code of Conduct
- Lead investigations into complaints raised through the Ethics helpline against staff including defining approach, consulting with EB&C leadership and OGC, conducting interviews, documentation, making recommendations aligned to our sanctions matrix and report writing for submission to the Ethics Chair.
- Proactively identify areas for improvement in the day to day operations of the team leveraging digital and AI solutions
- Localise and implement global policies ensuring that all Ethics & Business Conduct touchpoints are up to date and valid
- Review data points from sources such as Navex, GPS and Pulse to identify trends, themes and patterns to mitigate and offset potential risks
- Proactively manage the Firm's reputational risk, considering the learnings from past events, identifying themes from current issues, and anticipating the ethical implications of future developments in the Firm's business and the environment in which it operates
- Develop communications to partners and staff on Ethics matters within the Firm, including induction programmes, professional training and continuing professional development for all partners and staff
- Develop and maintain trusted relationships across the LoS, Internal Firm Services (IFS) and globally, including the ME Firm's relationship with the US and Global Ethics communities

Requirements

- Support the Ethics & Compliance leader in strategic and mid to long term ad hoc initiatives.
- A professional or academic qualification (degree level or equivalent), or extensive relevant and practical experience
- Ethics / whistleblowing experience preferable and/or Human Resource experience dealing with difficult situations and conflicts
- A self-starter who has a positive attitude, creative and willing to think of new and innovative approaches to solve problems and deliver high-quality work
- Strong organizational skills and attention to details with good project management skills, able to handle effectively multiple priorities and meet tight deadlines
- Self-confident communicator who can adapt their style for different audiences and across multiple channels
- Ability to work collaboratively across teams and build relationships with stakeholders at all levels, while being able to influence with self-confidence partners and senior teams
- Excellent verbal and written communication skills
- Proficiency in MS office and Google Suite productivity tools (drive, G-suite, etc...)
- Proficient in English and Arabic

About the Company

At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.