Job closed
Ref: QP840-06
Job description / Role
• To welcome visitors by greeting them, in person or on the telephone.
• To receive and guide visitors in courteous manners and after confirmation direct them to the correct destination.
• To monitor visitors access and enforce security protocols maintaining visitor’s log book and issuing visitor’s badges.
• To maintain the professional appearance of the reception desk and visitor waiting areas.
• To ensure effective functioning of the switchboard, monitoring and screening all incoming telephone calls and directing them to respective staff.
• Effective handling all outgoing calls as requested by staff.
• To respond to and take ownership of calls from both internal and external customers in a timely, efficient and courteous manner.
• Receives and disseminates all messages left by callers to appropriate staff members.
• Prepares and updates the internal telephone directory accordingly.
• To receive and sort mail and deliveries to respective person / office.
• To perform other tasks as assigned by the supervisor.
Requirements
• Secondary School education
• 1-2-year experience as Receptionist / Telephone switchboard operator of construction or service industry. Secretarial field experience is desirable.
• Communication skills (Listening and speaking)
• Flexible with proven ability to work under pressure
• Strong interpersonal skills
• Pleasant personality with excellent service attitude
• Hands on experience of Microsoft Office
• Attention to details ability
About the Company
We Buy, we Build we Bind.
We run FOB (Family owned Business). Our strength is our more than 40 year solid experience in construction field, deep roots and closed business relationship with customers and key stakeholders in the market. We achieve this milestone through our people and we believe that they are one of the key reasons of our ambition to lead the industry.
We acquired best available talent and value our employee centric culture. We strongly believe that companies cannot achieve great things without great peoples. To sustain our cultural values, we strive with commitment to provide training, innovative and unique employment experience, career growth and development and more specifically a feel of being one team rather one Family- We call it as MashrikFamily.
Every member of our team owns friendly culture and feels honored to be part of MashrikFamily that represents approximately 17 nationalities and more than 13 different languages. We encourage cultural diversity that contributes innovation, understanding of different perspectives, experience, solutions and strengths in achieving our set mission and corporate goals.
Our culture is built upon time-tested corporate values that include;
Integrity- We are people of character and value honesty in all we do.
Professional Excellence – we strive hard to make sure professional excellence through unique workplace practices and best talent . Peoples- We value our peoples, they are center of our focus.
Customer Satisfaction- Our Customer Service is core of our business.
Safety First- We are committed for Zero-Harm for every MashrikFamily member and the person we work with.
Respect and Dignity- We adhered with paying respect and value dignity of our People.
We take pride of our commitment in considering all members of AlMashrik group as a family. This commitment provides us reasons to believe that our family member’s happiness and sorrows are common, they strive for common objective, pass on learning, move ahead along and celebrate success together.
MashrikFamily is not merely a slogan, it’s a complete package which is aligned with corporate core values and carries not only a holistic meaning but attributed with strong values it carries. For us the word FAMILY is considered acronym and encompasses positive behavior of being Fair, Adaptive, Motivated, Innovative, Learning and Yielding. We nurture and sustain this behavior to make AlMashrik as noticeable place to work- that is why we say….
We Buy, We Build, We Bind.